Process Development Manager - #43992

Atlas Copco Services Middle East SPC

Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time

Process Development Manager

Functional area: Management Country: United Arab Emirates City: Abu Dhabi Company name: Atlas Copco Services Middle East SPC Date of posting: Feb 13, 2024

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

The Role

Do you want to join an organization with an ambitious growth plan, in a region that is expected to develop at higher than average speed over the coming years?

Are you interested in leading projects that will bring real measurable efficiency gains surrounded by a passionate team?

Then this role is for you.

On top of that, you will join a fast growing division with a very ambitious plan to grow and become more sustainable by 2030.


  • We want to become more efficient as we grow. You will lead process improvement activities in our rental operations
  • Ensure structured and proactive management of our Operations KPIs
  • You will implement new tools, ways of working, and drive activities that will lead to real efficiency gains

Responsible for:

  • Analyzing our Operations KPIs, working very closely with the whole organization, to implement improvement activities to make us more efficient
  • Leading digitalization in Operations and fleet monitoring
  • Increasing synergies between operations departments (service, logistics, fleet management, rental desk) and sales
  • Develop and implement new models to help define: competence mapping of our Service Engineers (S.E), where we will have to hire S.E’s in the future, how many, how to optimize travel…
  • Work closely with our operations team across the Middle East region and the divisional team in Belgium

What else?

  • You will report to the Regional General Manager and be part of the management team
  • You will be based in Abu Dhabi, a very exciting and expat friendly city, capital of the UAE
  • You will travel frequently across the region

What you can expect from us?

At Atlas Copco we believe in a culture that encourages diversity of mind, inviting all voices to the table.

At Atlas Copco, we believe that diversity is a business-critical driver for our long-term success. To capture global growth opportunities and explore the full talent pool, we strive for increased diversity and aim to work with inclusion in all aspects of our operations.

What we expect of you?

We welcome applications from individuals with a passion for engineering, regardless of gender. To succeed in this role, you should possess the following:

  • At least 1-2 years’ experience in areas related to operations, in Rental or in a service division, either in a Customer Center or in a division
  • Solid track record of taking ownership and leading complex project end to end
  • To be passionate about working with data and uncovering insights
  • To have great communication skills, able to simplify complex topics
  • To be eager to make an impact in a relatively short period of time
  • To be a team player – collaboration with other departments will be crucial for the success in this role

At Specialty Rental we strive to solve complex industrial challenges with our specialized agile solutions.
This is done by passionate people who continually strive for new best ways.

Personality requirements

  • A customer-centric individual who understands customers’ needs and seeks to fulfil or exceed expectations
  • A team player and natural diplomat who interacts and unites team members, customers, all stakeholders
  • A methodic and structured achiever who can plan, organize, prioritize, assess, adapt and deliver the promise
  • A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency
  • An innovative “there is always a better way" person with a positive, flexible and responsive mindset who embraces and promotes digital transformation (regardless of age)
  • Open-minded with a global mindset, curious to understand and learn new perspectives
  • A person who complies with our DNA: Commitment – Interaction – Innovation

Join us as we strive to create a work environment that values inclusivity, diversity, and professional growth. Your contributions will play a vital role in our success as we continue to innovate and make a positive impact in the industry.

Abu Dhabi

Last Day to Apply

February 23, 2024

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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