Product Designer – Consumer Facing team (Bangkok Based)

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Role in the Consumer facing team:

This team aims to create the smoothest checkout experience for users by offering personalized payment methods and scaling the experience across other funnels like flights and activities. The Growth & Retention team focuses on attracting new users while retaining existing ones by leveraging competitive pricing, rewards, and programs to enhance user engagement and loyalty.

Experience Requirements & Role Expectations:

• 5+ years of full-time experience as a UX/Interaction designer for digital or web-based products; in-house designer experience highly preferred
• Has experience of managing multiple stakeholders with agile development process
• Proficient in creating wireframes, UX design tools and prototyping
• A strong portfolio of work that demonstrates your design thinking, process, and solutions as it relates to web-based products or mobile applications that with complexities
• Good communication, presentation, and interpersonal skills in English
• Good visual skills, familiarity with components usage
  
  

The Product Designer is an experienced problem solver for the areas with high complexity. He/she will work closely with Product stakeholders to collaborate and execute on the product team’s roadmap and milestones.

The Designer also possesses domain knowledge and expertise of the products or initiatives, to co-create future partner-centric product strategy or roadmap with your stakeholders. He/she will lead by creating alignment, telling compelling and persuasive stories to illustrate hotel users’ problems connected with enterprise business journey, clearly articulate design decisions, driving and pushing for optimal UX solutions to stakeholders and influence the enterprise businessfor the longer term visions.

Role Responsibility:

• You will deliver hands-on design solutions for moderately complex enterprise business scenarios and well-defined business problems, aligning with property partners’ vision and our business goals
• You will actively engage in research and collaborate with our researcher to evaluate the impact of proposed solutions, driving improvements and refinements towards achieving desired outcomes in property partner-facing products
• You will acquire deep domain knowledge in OTA (Online Travel Agency) business through daily collaboration with product leaders, analyzing research insights, and working closely with product stakeholders
• You will represent ‘Agoda Design’ by advocating user-centric design principles and engaging with external property partner touchpoints
• You will collaborate with product stakeholders to drive continuous discovery processes, validating and shaping ideas to experiment with and build upon, thereby influencing enterprise product strategy and roadmap
  
  

Join us in shaping the future of travel experiences at Agoda!

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.