Product Manager

Passionate about fashion and technology? Join the coolest e-commerce team in the Middle East at Ounass! As the definitive home of luxury, we offer everything from fashion to beauty, watches, home, and jewelry, serving Middle Eastern customers with unparalleled style. Our culture fosters success, prioritizing customer and employee satisfaction. Part of the prestigious Al Tayer Group and based in vibrant Dubai, we're a diverse team of 500+ members across the globe, driving innovation and growth together. Join us and be part of something extraordinary!

Join Us as a Checkout Product Manager at Ounass:

At Ounass, we’re looking for a Product Manager for our Customer Chapter to help drive our e-commerce product initiatives from concept to launch. In this role, you will own the product roadmap and collaborate with cross-functional teams to deliver features that delight our customers and meet business goals. You’ll combine strategic thinking with hands-on execution, conducting user research, analyzing data, and working closely with design and engineering to ensure our products are both customer-centric and data-driven.

The role is BASED IN DUBAI - role is onsite hybrid. Remote working is not available for this position.

Key Responsibilities:

• Product Roadmap & Strategy: Define and maintain the product roadmap for your area, aligning it with team OKRs and overall business objectives. Work with stakeholders to prioritize a backlog of features and adjust priorities based on user feedback and evolving needs. Make trade-off decisions that maximize value while achieving the product vision.
• Data-Driven Decision Making: Leverage data analysis to gather actionable insights and drive product recommendations. Collaborate with data analysts to ensure key metrics are clearly tracked and reported, using those insights to measure success and inform continuous improvements.
• Market & User Research: Integrate user research findings and customer feedback to identify opportunities and refine product direction, ensuring the product stays ahead of market trends and addresses real user needs.
• User Experience Collaboration: Work closely with UX/UI designers and researchers to craft intuitive, user-friendly product experiences. Shape feature ideas with a deep understanding of user needs and usability principles, and make specific recommendations to improve designs for better product usability.
• Requirements & Documentation: Produce clear, comprehensive product documentation and specifications at each stage of the product development lifecycle. Write effective product requirement documents (PRDs) that detail functionalities with the right level of depth, providing engineering teams with a solid blueprint for implementation.
• Agile Development & Delivery: Lead the product through an Agile development process. Actively participate in sprint planning, stand-ups, and retrospectives to facilitate rapid and flexible product iteration. Ensure the team’s Agile ceremonies are effective and contribute to delivering value towards the team’s objectives.
• Technical Collaboration: Work closely with engineering to understand technical constraints and opportunities. Uncover complexities early and find optimal solutions that balance user value with technical feasibility. Be mindful of scalability and reliability, collaborating with developers to design systems that can grow and anticipating potential performance or scale challenges.
• Stakeholder Communication: Communicate product vision, plans, and progress clearly to all stakeholders, including team members, executives, and other departments. Craft a compelling narrative around product decisions and results, and ensure stakeholders understand and buy into how the product strategy supports broader company goals.
• Launch Planning & Coordination: Coordinate with product marketing, customer support, and other cross-functional teams to ensure product launches are carefully planned and executed smoothly. Prepare release communications and training as needed, and monitor post-launch performance to iterate on improvements.
  
  

Qualifications:

• Proven experience (3 +years) in product management with a focus on fulfillment, e-com, post-purchase.
• Strong communication skills for interacting with both internal teams and external stakeholders.
• Excellent observational and analytical abilities to understand and optimize the customer journey.
• Proven track record in balancing customer-centric product management with business objectives.
• Customer-centric mindset with genuine empathy for the end-user. Acts as the voice of the customer in product design and prioritization, ensuring the product addresses customer needs and delivers a great user experience.
• Highly adaptable and resilient in the face of change. Able to adjust plans quickly, manage shifting priorities, and guide the team through new challenges with a positive, problem-solving attitude.
• Experience working with Agile/Scrum methodologies for product development. Proven ability to work in iterative cycles, learn from experimentation, and continuously improve processes.
• Familiarity with UX/UI principles and best practices in product design. Comfortable collaborating with designers and understanding user experience considerations to ensure the product is intuitive and user-friendly.
• Experience with CIAM or similar authentication/identity platforms is a plus.
  
  

What is in it for you!

• The opportunity to shape the future of fashion with a dynamic & autonomous multinational team
• Potential for personal growth, training, and further development of skills
• Enjoy attractive discounts across our brands
• Access to the latest technology tools
• Benefit from a competitive, tax-free salary
• 22 days annual leave (pro-rata)
• Medical Insurance
• Annual flight allowance
• Relocation benefits and support