Product Specialist Immunology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function

Pharmaceutical Sales

Job Sub Function

Sales – Immunology (Commission)

Job Category

Business Enablement/Support

All Job Posting Locations:

Dubai, United Arab Emirates

Job Description

The main task of a Product Specialist (PS) is to represent Johnson & Johnson in front of Healthcare professionals, making sure our products are used based on their own merit, and according to their clinical indications, while respecting all J&J Credo obligations. PS promotes our registered products within registered indications to increase our products access in collaboration with other functions. This takes place through detailing our products value to serve more eligible patients

Summary Of The Job

• Responsible for achieving pharmaceutical product sales to new and established accounts to achieve sales objectives and greater market penetration. This job is eligible for sales incentives/sales commissions.
• Schedules appointments and makes preplanned sales presentations to customers. Initiates contact and schedules appointments with potential new customers.
• Creates a plan to achieve objectives through sales and servicing of customers in a prescribed territory.
• Makes regular visits to customer locations to gather information on orders and market conditions.
• Develops customer and product focused presentation packages for sales. Prepares sales reports and documents as required.
• Follows up with customers to resolve any issues and ensure satisfaction. Provides input to sales forecast. Relays relevant market information to management. Identifies potential impacts to business.
  
  

Duties & Responsibilities

• Maximizes sales of products and increases market share of these products.
• Achieves sales targets in the designated territory while meeting all Company’s HCC requirements.
• Maintains accurate coverage of designated territory and ensure full compliance with CRM reporting requirements, in line with Company policy guidelines.
• Conducts customer segmentation in line with the Company’s guidelines to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service.
• Maintains the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them.
• Maintains excellent on-going knowledge of disease areas, product, and competitors.
• Keeps up to date with the latest products information and clinical data provided by the company.
• Presents and discusses this data with healthcare professionals during face-to-face meetings and/or group presentations.
• Maintains knowledge of new developments in the healthcare system anticipating potential opportunities and risks on the business and adapt strategy accordingly to help in shaping the healthcare environment.
• Supports the Brand Strategy and identifies new opportunities which will drive business.
• Conducts ongoing market analysis including Market, Competitive, and Business Intelligence.
• Understands customers and market insights to ensure achievement of short-term and long-term business objectives.
• Develops and enhances the contact network with Leading Specialists and KOLs
• Builds sustainable positive relationships with target HCPs and different stakeholders.
• Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff.
• Complies with local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy on Business Conduct (PBC).
• Reports Adverse Events and product quality complaints as per J&J Pharmacovigilance guidelines on timely basis.
  
  

Qualifications - External

Qualification & Experience

• Minimum of 2 years of experience in UAE.
• Bachelor’s Degree‐ scientific/pharmacist
• Immunology experience is preferred.
• Proven successful working in complex cross functional teams
• Location: Dubai
  
  

Knowledge & Skills

• Excellent communication and presentation skills, both verbal and written
• Ability to manage multiple assignments
• Anticipation and Planning Skills
• Analytical / conceptual skills
• Awareness and ability to understand the broader picture on compliance