Product Specialist – Showroom La Marzocco Dubai

La Marzocco is seeking a passionate and knowledgeable Product Specialist to manage our upcoming showroom in Dubai. This individual will be the face of the brand, ensuring that our coffee machines and company values are represented at the highest level. The Product Specialist will engage with customers, partners, and the local coffee community to deliver an exceptional showroom experience while supporting regional sales and marketing initiatives.

Position:

Key Responsibilities And Duties

• Manage the daily operations of the Dubai showroom, ensuring an exceptional customer experience.
• Deliver product demonstrations and guided experiences to visitors, customers, and partners.
• Act as a brand ambassador, maintaining in-depth knowledge of La Marzocco’s product portfolio and company heritage.
• Support the sales team by identifying customer needs, nurturing relationships, and generating qualified leads.
• Host in-showroom events, workshops, and community activations in collaboration with the marketing team.
• Ensure the showroom is visually aligned with brand guidelines and consistently well-maintained.
• Collaborate on local marketing initiatives and campaign rollouts, contributing to customer engagement.
• Collect feedback from visitors and share insights to improve customer experience and product positioning.
• Maintain inventory of showroom equipment and supplies.
• Manage showroom inventory and coordinate logistics for equipment and promotional materials.
• Provide administrative support related to showroom activities (bookings, CRM updates, follow-ups).
• Oversee the general upkeep and practical needs of the showroom, including restocking all supplies—from marketing materials to essential items such as office stationery and toiletries.
  
  

Requirements:

3+ years of experience in retail or showroom environments, preferably with premium or lifestyle brands.

Excellent interpersonal and communication skills; able to interact professionally with a diverse audience.

Strong organizational and problem-solving abilities.

Fluent in English and Arabic is advantage.

Passion for design, product storytelling, and customer experience.

Self-driven, proactive, and able to manage responsibilities independently.

Willingness to work flexible hours, including weekends or evenings, as required for events (Monday to Friday and occasionally weekend for special events)

Preferred Qualifications

• Experience in luxury retail, home appliances, or design-focused product environments.
• Familiarity with CRM systems and retail performance reporting.
• Passion for coffee and coffee culture.
• Driving license (a plus)
  
  

Other information:

What we offer you:

• Flat hierarchies and a familiar corporate culture that values your contribution and offers prospects
• Varied and challenging activities with a lot of personal responsibility and creative freedom
• As part of an international group, we offer you many opportunities for further development
• Contribution to the company pension scheme
• Company events
• Type of position: Full-time, permanent position
• Starting date August/September
• 6 months’ probation period
  
  

At La Marzocco, we embrace differences in gender, age, ethnicity, race cultural background, disability, religion and sexual orientation. We believe that diversity and inclusion help us to attract, recruit, engage and retain of talented people whilst we are building an amazing workplace environment and positive culture