Public Area Attendant

Job Description

Job Description

Primary Responsibilities

• PUBLIC AREAS
• Cleans and maintains all lobbies, rest-rooms, and corridors. (Public areas & offices).
• Vacuums carpets and empty rooms and ashtrays.
• Polishes and dusts furniture and fixtures.
• Sweeps, mops, scrubs, waxes and polishes floors.
• Washes walls and ceilings.
• Removes trash.
• Vacuums and polish elevators.
• Cleans mirrors and windows.
• Performs other duties as assigned by Supervisor.
  
  

Administrative Responsibilities

• Performs duties or tasks at the best of his/her ability.
• Reports any unusual incidents, guest complaints, lost and found, breakage and losses to the supervisor.
• Attends briefing or meeting as requested.
• Attends all training requested by the hotel.
• To be responsible for cost saving on guest supplies, food supplies, electricity, water, etc.,
• Follows company’s rules and regulation.
  
  

Technical Responsibilities

• Reports to work in prescribed uniform and well-groomed.
• Reports to the supervisor at the start of the shift to receive necessary instructions.
• Performs duties responsively and professionally according to standards and requirements.
• Knowledgeable of all work related items such as guest supplies, consumable items to be served to guests, promotional materials, forms and procedures correctly and skillfully.
• Equips him/herself with necessary working tools such as pen and others.
• Greets guests and colleagues politely.
• Listens to guests (paying and colleague) carefully and attentively in order to perform duty effectively.
• Be a good sales person at all times and in a good professional manner
• Practices job tasks as well as develop him/herself for new ideas and techniques at all times.
• Confirms satisfaction with guests, and informs supervisor or manager immediately in case of guest complain.
  
  

Commercial Responsibilities

• Communicated effectively with guest, clients, business partners and staff.
• Be a good sales person to promote hotel’s image and businesses.
• Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.
  
  

Human Resources Responsibilities

• Establishes and maintains good relations with other staff within the department and between other departments
• Provides assistant to co-staff within the department and amongst other department in performing task to foster team work and success of the hotel.
  
  

RELATIONSHIP

• Reports to unit manager or department heads if necessary.
• Communicating to guests in delivering product and service.
• Relates to co-staff in service and supporting departments in performance of work and service to guests.
• Relates to employees of other departments for special functions and activities of the hotel.
  
  

Others

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.
  
  

Accountabilities

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
  
  

Company’s Culture

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”
  
  

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
  
  

JOB REQUIREMENT

• At least High School diploma
• No experienced is welcome
• Knowledgeable in Housekeeping operation and cleaning methods will be an asset
• Ability to communicate basic English
• Pleasant personality with good communication and interpersonal skills
  
  

Job Details

Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.dusit.com Job Function: Hospitality & Guest Services Company Industry/

Sector: Hospitality

What We Offer

About The Company

For over 65 years, Dusit International has been synonymous with world-class hospitality, delivered with the iconic touches of service and artistry of Thailand.From pioneering hospitality and education to leading development in emerging destinations, Dusit International offers an encompassing range of hotel, resort, spa and educational experiences.Today, each Dusit brand endeavours to create a personalised welcome under the brand promise that started it all: the delivery of an experience that enlivens the individual spirit , no matter the journey

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