Quality Assurance Specialist, MENA Region

About Our Workplace

At Saxo Bank (Dubai Office), our team is driven by a commitment to excellence and thrives in a dynamic and inclusive workplace. We believe in fostering a positive work environment founded on professionalism and integrity, where open communication and continuous learning are encouraged. If you appreciate teamwork, value diversity, and are committed to the highest workplace standards, Saxo Dubai is the perfect place for you. Here, you can build a rewarding career, grow both personally and professionally, and enjoy a work-life balance that is rarely found elsewhere.

About The Role

We are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team at the Saxo Bank Representative Office. The successful candidate will be responsible for developing local quality AML, KYC and CDD standards, conducting tests to ensure adherence to these standards, identifying issues in Saxo Bank’s ONB (Onboarding) and ODD (Ongoing Due Diligence) processes, and collaborating with stakeholders to create policies and processes aimed at achieving a zero-defect quality culture.

Job Description

• Perform routine inspections and quality tests in line with AML policies and departmental procedures within set timeframes.
• Produces reports containing quality assurance results and associated metrics using established procedures.
• Maintain up-to-date knowledge of relevant regulations, business changes, and internal regulatory policy and procedural changes.
• Identify quality gaps and communicate these to appropriate management and business owners.
• Analyze gathered information to develop recommendations for policy and procedure improvements to ensure continued compliance with Saxo Bank’s AML Policy and regulations.
• Act as a local ambassador between MENA, India, and Denmark, aligning local market practices with Danish regulations and expectations.
• Work closely with ONB, ODD and Business to provide support and guidance in AML Matters.
• Potentially meets client and may conduct site visits (local and international) as required for KYC/CDD purposes.
• Provide training, guidance, and support to MENA KYC Analysts and Quality Controllers in relation to day-to-day ONB and ODD operations. This includes ensuring that all team members are well-versed in current AML policies, procedures, and best practices.
• Facilitate regular training sessions, workshops, and one-on-one coaching to enhance the MENA AML and Business proficiency and adherence to AML regulatory requirements.
• Act as a point of contact for any queries or issues related to ONB and ODD processes and work collaboratively to resolve any challenges that arise.
• Ensure that all team activities are conducted in compliance with Saxo Bank’s AML Policy and applicable regulations.
• Assist in preparing and potentially participate in Client Acceptance Committees for high-risk accounts.
• Sign off on new accounts, ODD, and transactions within delegation limits from HQ.
• Provide comprehensive support to the Line Manager, including ad hoc tasks, ensuring smooth and efficient departmental operations.
  
  

Requirements

• Proven experience in quality assurance or a similar role.
• Strong understanding of quality assurance standards and methodologies.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Strong written and verbal communication skills.
• Attention to detail and a commitment to excellence.
  
  

We get curious people invested in the world

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

How To Apply

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!