Quality Control Officer

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

GMG is looking for a skilled Quality Control Officer to join our Private Label team. The Quality Control Officer plays a critical role in ensuring that all products—apparel and non-apparel—meet defined quality and compliance standards. This role is responsible for creating detailed product specifications, evaluating samples, performing random quality checks, and coordinating with factories, third-party labs, and internal stakeholders. The officer supports quality operations across the full product development lifecycle, contributing to GMG’s commitment to excellence.

Key Responsibilities

Product Quality & Specification Management

• Develop and maintain product specifications, technical packs, and measurement charts.
• Evaluate submitted samples to ensure alignment with approved specifications, construction quality, and performance benchmarks.
• Conduct random quality checks at warehouses and stores to assess product consistency and market readiness.
• Validate product dimensions, fit, construction, and overall compliance with tolerances.
  
  

Compliance & Testing Coordination

• Review and verify factory compliance documents and certifications (e.g., SASO, GSO, ISO).
• Coordinate with factories and third-party labs for testing procedures, sample submissions, and report validation.
• Assist in setting up and maintaining Quality SOPs for both internal and external stakeholders.
  
  

Cross-functional Collaboration & QA Support

• Work closely with Design, Product Development, and Sourcing teams to ensure accurate quality inputs from early development to final production.
• Contribute to continuous improvement by identifying recurring quality issues and proposing corrective actions.
• Ensure vendor quality performance is monitored and communicated with relevant teams.
  
  

Skills & Qualifications

Education:

• Graduate degree or diploma in Textile Technology, Apparel Production, Fashion Technology, or a related technical field.
• Certified training in AQL, ISO, or similar quality/compliance standards is a plus.
  
  

Experience:

• Minimum of 6 years of experience in quality control or assurance roles.
• Preferably with recent experience in sportswear, athleisure, or retail brands.
• Hands-on experience with vendor quality evaluation, sample review, and product inspections.
  
  

Technical Skills

• Strong understanding of AQL norms, global and region-specific quality/compliance requirements (e.g., SASO).
• Proficiency in Microsoft Excel for documentation, measurement tracking, and quality reporting.
• Ability to create and manage technical packages with specifications and tolerance limits.
• Familiarity with trims, fabrics, yarns, and their behavior across categories.
• Knowledge of garment construction, fit, patterns, and measurement techniques.
• Exposure to quality processes for non-apparel categories (e.g., sports accessories) is preferred.
  
  

Key Competencies

• Strong attention to detail and analytical ability to identify deviations.
• Proactive mindset and ability to follow structured QA protocols.
• Efficient time management and organization of multiple inspection and documentation tasks.
• Collaborative approach to working with cross-functional teams and vendors.
• Ability to work independently and contribute to process optimization and compliance adherence.