Quality Control Supervisor

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

• Ensure food safety standards and quality control guidelines are effectively implemented and followed across Distribution Centre (DC) operations.
• Perform on-site inspections of inbound, storage, and outbound processes to ensure compliance with operational guidelines and standards.
• Monitor compliance with food safety policies, procedures, regulations, and standards (HACCP/FSSC 22000, and other relevant certifications)
• Conduct routine inspections and audits to verify adherence to food handling processes, storage conditions, and quality control procedures.
• Collaborate with regulatory authorities to manage product registrations and approvals in accordance with applicable laws and regulations.
• Organize and deliver food safety trainings and awareness programs for food handlers as per the training plan.
• Perform regular product sampling and testing to confirm compliance with safety and quality standards.
• Investigate customer complaints and non-conformance issues, implementing corrective actions to address any discrepancies in product quality or processes.
• Maintain comprehensive records of inspections, corrective actions, and quality control reports to ensure full traceability and regulatory compliance.
• Ensure all quality control documentation is continuously updated and fully aligned with relevant regulatory requirements and certifications.
• Stay informed on regulatory changes and industry best practices to ensure compliance and ongoing application of best practices in food quality and safety.
• Support the preparation and facilitation of audits conducted by external regulatory bodies and certification organizations.
• Provide continuous feedback and actionable recommendations to enhance food quality, safety, and operational efficiency within the Distribution Centre.
• Foster strong collaboration with warehouse, logistics, and central planning teams to ensure seamless integration of quality control processes within overall distribution operations.