Receivable and Payable Analyst - The Cigna Group

Responsible for liaising with customers regarding all areas of premium and collection queries including credit control, policy changes, cancellations and reinstatements.

The successful candidate is:

• Required to provide accurate and timely maintenance of customer information and provide invoices to customers in accordance with the agreed frequency.
• Responsible for ensuring all compliance and market specific requirements are being met and must be able to work through their own initiative with additional tasks and expectations.
• Responsible for managing internal teams’ requirements and expectations (BS Team, Sales, UW) with regards to policy activation for premium allocation.
  
  

Key Responsibilities:

• Reviewing bank reconciliation and ensuring all funds applied to policies and monitoring accurate allocation of payment.
• Processing accurate changes including Credit Control, premium changes, cancellations and reinstatements towards Actisure.
• Continuous drive towards reducing debt ageing.
• Ensuring policies are suspended if member fails to settle payments.
• Ensure Direct members and brokers are informed with regards to the client’s premium outstanding.
• Timely premium allocations/collection of payment to activate a new/ renewed policy.
• Uphold the highest level of data protection and confidentiality towards all stakeholders.
• Resolving premium queries both direct and broker channel
• Preparation of SOAs and receipts when requested.
• Handle disputed accounts, liaise with Client Manager, and negotiate to bring payment in line with terms.
• Lead discussions with Partners, Client Managers and Banks to ensure smooth progress.
• Maintain the lead for integration and system migration.
• Process and record all outgoing payments, including vendor invoices, insurance claims payouts, and commissions
• Ensure that all payable transactions are accurately coded and posted to the correct general ledger accounts
• Process claims payouts, ensuring accuracy and adherence to the company's policies and guidelines
• Reconcile TPA settlement payments, verifying amounts and resolving any discrepancies with reinsurance providers.
• Coordinate with the claims department to confirm that all claim approvals are complete before issuing payments.
• Resolve discrepancies in invoices by working with TPA, vendors and internal teams to ensure proper documentation is in place.
  
  

Education & Experience

• Bachelor's degree in accounting, finance, or related field,
• 3 years plus working experience in insurance industry in UAE.
• Must have strong experience in AR and AP
• Advanced Microsoft Office (Word, Excel, and Power Point) skills
  
  

Skills & Capabilities

• Excellent interpersonal and communication skills.
• Strong analytical skills and attention to detail.
• Confidence to deal with a range of stakeholders.
• Excellent time management skills and ability to prioritise a demanding workload.
  
  

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: confidential for support. Do not email confidential for an update on your application or to provide your resume as you will not receive a response.

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