Reception Supervisor
Juma Al Majid Holding Group
Date: 1 week ago
City: Fujairah
Contract type: Full time
Job Information
Date Opened
11/20/2024Industry
AutomotiveJob Type
Full timeCity
FujairahState/Province
Al FujairahCountry
United Arab EmiratesZip/Postal Code
00000Job Description
- Supervises reception area for proper flow & operations.
- Organize reception area to fulfill principal standards & requirements
- Monitor service advisors' performance to meet set targets & objectives by Service Manager.
- Trains service advisors to apply customer care steps advised by Company & Principal.
- Suggests ideas & plans to enhance customer satisfaction level.
- Prepares & submits reports required by Service Manager taking into consideration deadlines.
- Follow & solve customers’ complaints escalated by service advisors.
Requirements
- Diploma Degree in IT/BA or any equivalent majority.
- 3~5 years experience in customer service (preferred with any Automotive Agency/Dealer).
- Excellent communication skills in English (additional Arabic language is preferred).
- Smart appearance
- High managing skills to drive employees’ engagement & motivation.
- Ability to work under pressure and handle multiple tasks.
Benefits
- Paid Annual Leave
- Medical Insurance
- Travel Ticket
- Family Status
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