Receptionist

Job Objectives

The Receptionist is responsible for managing front desk operations, ensuring a welcoming and professional environment for employees and visitors. This role involves handling phone calls, coordinating office supplies, managing meeting room schedules, and providing administrative support to enhance office efficiency.

The position requires strong organizational, communication, and multitasking skills to maintain a seamless office experience.

Responsibilities And Duties

• Front Desk & Visitor Management
• Greet and welcome visitors in a professional and courteous manner, ensuring a positive first impression.
• Answer and direct phone calls efficiently, providing accurate information and assistance.
• Serve as a liaison between visitors, employees, and internal departments.
• Office Coordination & Administrative Support
• Manage meetings when needed.
• Oversee office supply inventory, placing orders as needed to maintain stock levels.
• Assist with booking travel arrangements, including tickets, hotels, and transportation.
• Maintain confidentiality while handling sensitive information and documents.
• Facility & Office Management
• Ensure the reception area remains clean, organized, and presentable at all times.
• Monitor and coordinate the company’s fleet management for operational efficiency.
• Contribute to overall office efficiency by proactively supporting administrative tasks.
• Collaboration and Reporting
• Work closely with HR, Operations, and other departments to support office management initiatives.
• Provide reports on front desk activities, office inventory, and administrative support metrics.
• Assist in documenting office procedures and improving workflow processes.
  
  

Qualifications

• Bachelor’s degree in business administration, Communications, or a related field (preferred).
• Full knowledge in the UAE market.
• Fluent in English.
  
  

Years Of Experience

Minimum 1-2 years of experience in front desk, administrative, or office support roles.

Competencies / Behavioral Requirements

Strong verbal and written communication skills.

Ability to handle multiple tasks in a fast-paced environment.

Attention to detail and strong time management abilities.

Proactive approach to problem-solving and office support.

Professional and customer-service-oriented mindset.

Technical Requirements

• Experience in office administration, reception duties.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and office management software.
• Ability to manage phone systems and visitor management tools.
  
  

Communication And Interaction

• Reports to: Human Resources.
• Works with: Employees, visitors, HR, Operations, and Administration teams.
  
  

Good To Know

• We are located in Media City- Arenco Tower 6 to 7 min walking distant to the metro station.