Receptionist & Call Center ( UAE National)

Campus : Al Ain

Qualification: Bachelor Degree

Experience: 2 Years Receptionist & Call Center Experience (Experience of UAE is a plus)

Job Description:

• Provides information related to policies and conditions for the admission of new students at the university.

• Update knowledge and provide information relating to the university (specialization, fees, etc.).

• Responsible to respond inquiries relating to the (exams, holidays, courses schedule, etc. …)

• Follow-up student’s queries and communicate to the students via email.

• Prepares daily and monthly reports as needed and report to Deputy General Register.

• Records all inquiries and maintain proper documentation.

• Responsible to contact with students who have dropped out.

• Responsible to conduct surveys relates AAU programs & services.

• Other duties as assigned by the General Register.

General Conditions:

• Proficiency in English language, spoken and written.

• Proficiency in Arabic language, spoken and written.

• Enthusiastic fresh graduates can also apply.

• Good command on computer skills, particularly MS office programs

• Ability to manage conditional information is a must.

• Excellent interpersonal & verbal communication.

• Interested candidates may send their updated CV clearly showing Photo ID, Education, Skills and Experience.