RECEPTIONIST CUM OPERATIONS ASSISTANT

Allianz Marine Services


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Vacancy Type: IMMEDIATE

Customer Service

Marine Industry Experience Is an Advantage.

  • Greet customers in person, over the phone, or via email in a professional and friendly manner.
  • Respond to inquiries regarding marine services, pricing, availability, and scheduling.
  • provide information according to the inquiry
  • Proves reliability and discipline by following all time-keeping rules
  • Positive interaction with all team members

Scheduling And Coordination

  • Schedule service appointments for customers/Clients, coordinating with another team to ensure timely completion.
  • Maintain accurate records of service appointments, including client/customer information, service details, and scheduling preferences.
  • Coordinate with other departments, such as crewing, Operations, and HR.
  • travel arrangements for Management & Staff

Inventory Management

  • Assist with inventory management tasks, including receiving, stocking, and organizing.
  • Maintain accurate inventory records and assist in periodic inventory counts.
  • Notify management of low stock levels and assist with reordering supplies as needed.

Administrative/Operation Support

  • Perform general administrative tasks, including filing, data entry, and maintaining all records in the database.
  • Process payments, issue invoices, and maintain financial records related to service transactions.
  • Provide administrative support to the HR, including data entry, filing, and maintaining records.
  • Prepare work orders, invoices, and other documents accurately and in a timely manner.
  • Assist with scheduling office repair/maintenance appointments and coordinating with maintenance team and technicians.
  • Handle payments and process transactions using point-of-sale systems.
  • Assisting Admin, operations & crewing team
  • Custom Clearance for Imports & Exports - Creating custom documents BOE for material inward & outward and keeping an accurate track record for material & machinery coming in and moving out.

Qualifications

  • Min 1-2 year experience.
  • Excellent communication skills in English and Hindi preferred.
  • Persistent and proactive.
  • Able to maintain tact and composure under pressure.
  • Responsible & Able to work under pressure
  • Visually presentable and well-groomed.
  • Strong public speaking skills, multi-tasking and time management skills.
  • Flexible, adaptable, empathetic and courteous.

Must have skills

  • administration
  • customer service
  • clerical
  • communication

Good to have skills

  • Microsoft Office
  • organizational skills

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