Region GAC People Experience Manager

Job Location: Dubai, UAE

Job Location: Dubai

Company Description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Recent years have underscored the essential role of people experience and the internal communication in organisations. The ability to engage, disseminate information quickly and efficiently to employees has become increasingly critical.

As the demand for timely and accurate information grows, and as digital workplace solutions evolve, effective people experience remains key to facilitating change and fostering robust employee engagement.

We are seeking a Regional GAC People Experience Manager. This position will assist in delivering clear and prompt business information, provide tools and communication support, people engagement initiatives and offer guidance to the local team.

The role reports directly to the Area People Experience Manager and to the Region GAC HR Director within the People & Organization department

Main Responsibilities:

The Region People Experience Manager will help implement global internal communication plans at the local level. This includes providing regional coverage across the different Ferrero offices in the Gulf and Arab Countries.

You will be involved in various projects from across the business to identify and respond to changes that impact the company, creating communication plans for colleagues.

As part of the role, you will be responsible for sourcing and writing content for internal channels including emails, the company intranet, and Viva Engage, to ensure messages are delivered to the relevant audience in a compelling, accurate, and timely manner.

You will also support the coordination of key company events, including Town Hall meetings and Company Conferences, both online and face-to-face.

The Region People Experience Manager will facilitate the global employee engagement survey for the regional audience and assist with the action planning activities that follow.

You will champion employee engagement, team building activities, developing initiatives and programs that help make Ferrero a great place to work.

You will support locally the implementation of the Diversity, Equity & Inclusion and Wellbeing group strategy.

Who we are looking for:

You should have 7 to 10 years of relevant experience in internal communication, content development, and employee engagement. Your educational background should be in communication or a related field.

You need to have proven ability to execute communication plans and possess strong writing skills.

As we deliver to our diverse teams in both English and Arabic, we are looking for a native Arabic speaker for this role. You should be fluent in written and spoken English.

Additionally, you should have strong influencing skills, a proactive and dynamic attitude, and a keen business understanding and curiosity.

Being tech-savvy with a digital mindset is essential, and knowledge of SharePoint and SuccessFactors would be an advantage. Lastly, you need to have excellent or advanced presentation and communication skills.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.