Regional Sales Manager

An Amazing Career Opportunity for Inside Sales Representative

Location: Dubai, UAE

Job ID: 36617

Profile Summary:

The Inside Sales Representative, Visitor Management,reports to the Sales Manager, Visitor Management. Primary responsibilities are to grow and maintain revenue, maximize Visitor Management footprint within the HID install base, and strengthen product selection through relationship building with HID prospects and partners who focus on Easy Lobby. The Inside Sales Representative, Visitor Managementmust effectively identify new opportunities throughout multiple levels within prospects, customers, and channel partner organizations. The Inside Sales Representative, Visitor Management, will be responsible for selling Easy Lobby Visitor Management software for a defined territory, primarily EMEA, as well as engaging with current and perspective partners.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees.

Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

LinkedIn: www.linkedin.com/company/hidglobal/mycompany/

Secure Issuance (SI):

Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years, organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation.

Duties and Responsibilities include the following (Other duties may be assigned)

Training & Performance:

• Become a champion of HID Global Secure Issuance products and services in MEA
• Focus on continuous personal development through HID training opportunities and self-guided study.
• Understand the HID Secure Issuance Portfolio and be able to answer questions around full solution sets for customers as well as being able to identify how one product solution fits within their existing installed equipment.
• Keep up to date on all HID products including improvements and new releases.
  

Leads Management:

• Categorization and management of leads: Process Sales Leads from available sources i.e. campaigns, events, enter new leads to SFDC, assign to Sales Manager/APP partner, monitor, record and report results
  

Record and maintain HID Global CRM tool to maximize opportunities :

• Log and follow up on opportunities:
• For up selling of added technology, products and/or services
• Provide ongoing data combing and cleaning within SFDC to maintain accuracy of records
• Manage and perform lead qualification (inquiry) tasks: Plan, implement, conduct and record call, email and direct mail campaigns.
  

Outbound Calls:

Uncover and qualify new projects and opportunities for our Regional Sales teams.

• Plan and conduct presentation of HID Secure Issuance Solutions to resellers & end users via phone, direct mail and email.
• Conduct outbound campaigns, coordinate for projects and other sales activities maintaining and developing relationships with both internal and external stakeholders
• Provide complete and professional communications to prepare and conduct product demonstration & webinars for lead qualification and relationship building purposes. Communicate these results and action items through SFDC
  
  

Channel & Team Interaction:

• Serve as a central point to help communicate with our team internally better (Operations, Customer Service & Logistics), the Sales Team and our channel partners in Europe
• Use HID tools and guides to help customers identify and properly purchase HID products.
• Serve as reliable contact for channel-Partners and have a customer centric hands on approach to engage with the partners along all contact points on the customer journey.
  
  

Reporting:

• Maintain SFDC opportunity pipeline
• Produce monthly KPI reports for the RSMs by sub-region
• Maintain mapping of T2 resellers & integrators by geographies in co-ordination with the Regional Sales Managers
• MEA Inside sales supports RSM’s, Supporting partners via teams meetings phone calls and email.
• Identifying opportunities, tenders and project support
• Raising SQ’s managing SQ’s
• NCOF order creation: Sample demo kit, free of charge support product orders.
• Chase orders, stock application and numbers
• Proactive order monitoring follows up backlog orders and study and action of reports.
• Release bottle neck order output: On stop customers, Order release negotiation.
• Manage Demo/loan pool.
• Salesforce ambassador, Training, testing, systems challenge
• Other duties as assigned.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: -

• Associate degree or equivalent training and experience in sales, territory sales or customer service, ideally in security (IT/access control)
• Minimum 3 years sales experience in inside sales or account management
• Proven & verifiable track record of successful quota achievement
• Effective sales skills and up to date telecommunication and cold call skills
• Effective and proven contact management database skills
• Experience of working on projects and evidence of delivering to deadlines
• Demonstrated time management, and organization skills: Ability to perform multiple tasks simultaneously and complete short-term and/or long-term tasks and project assignments on time
• Demonstrated communication and presentation skills
• Ability to work independently with minimal supervision
• Professional appearance and presentation as required
  
  

Computer Skills

• Proficient in MS Office applications, such as Word, Excel, PowerPoint, Teams,etc.
• Experience working with Oracle, Oracle Analytics and Salesforce
  
  

Customer Expectations

Highlight knowledge, skills, abilities and traits necessary in this role to satisfy our customers’ expectations

• Exceptional interpersonal communication skills specific to field sales presentations and software demonstrations
• Extensive network of customers and advocates in market
• Successful development and execution of territory planning in order to build required pipeline to achieve quota
• Background working in both a direct and indirect sales model
• Experience working with and enabling channel partners
  
  

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Employees work primarily in a home office environment
• The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc. as required in order to effectively perform their duties.
  
  

Work Requirements

• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel, may be required. Therefore, employee must possess or be able to acquire a valid passport.
• You must be legally eligible to work in the country in which you are hired.
  
  

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.
  
  

This opportunity may be open to flexible working arrangements.

HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.