Reservations Agent
SCA Sistemas de Control y Automatización Neumática
Date: 2 days ago
City: Dubai
Contract type: Full time
As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.
Key Job Responsibilities:
Key Job Responsibilities:
- Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
- Provide information about room availability, rates, and hotel amenities.
- Ensure accurate and efficient processing of guest reservations.
- Address guest inquiries and concerns related to bookings and accommodation.
- Verify guest information and payment details to confirm reservations.
- Offer assistance and recommendations to guests based on their preferences and needs.
- Promote special offers, packages, and discounts to enhance the guest experience.
- Maintain up-to-date knowledge of hotel policies, procedures, and room types.
- Collaborate with the reservations team to ensure accurate room inventory management.
- Assist with group reservations and bookings as needed.
- Uphold a high standard of customer service and professionalism in all interactions.
- Participate in ongoing training to improve reservation skills and knowledge.
- Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
- Adhere to the company’s environmental, health, and safety procedures and policies.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Sales Development Intern Remote
TALENTMATE,
Dubai
5 hours ago
Job DescriptionSales at Mamo is the first human connection to the people we serve - rooted in integrity, empathy, and a bias to help. You’ll be using various lead generation tools (eg. Apollo, Clay) to build multi-channel cold outreach cadences and then qualify all respondents before passing them onto our senior sales team for discovery and solution selling. You can...
Business Teacher
TES FE News,
Dubai
5 hours ago
Job OverviewSchool of Research Science (SRS) Dubai is a leading educational institution located in the heart of Asia United Arab Emirates. We are committed to providing high-quality education following the United Kingdom curriculum, with a focus on nurturing well-rounded individuals who excel academically and socially.Position: Business TeacherContract Type: PermanentPosition Type: TeacherCurriculum: United KingdomEducation Stage: Middle SchoolDepartment: Social SciencesSubject: Business StudiesSkills...
Assistant Marketing Manager
MINIMALIST,
Dubai
6 hours ago
About usMinimalist.ae is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With two stores now open in the UAE, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity...
