Reservations Manager - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

Hilton


Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests—and extraordinary opportunities for our team members.

A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations.

What will I be doing?

As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Maximise occupancy levels by reviewing and revising revenue strategies
  • Work with the Sales and Events Teams to maximise corporate and group rates
  • Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department
  • Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
  • Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
  • Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
  • Assist in the recruiting, managing, training and developing of the Team
  • Participate in the organisation of hotel promotional activities


What are we looking for?

A Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience with reservations in the hotel/leisure sector
  • Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
  • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
  • Excellent organisation and planning skills
  • Accountable and resilient
  • Flexibility to respond to a range of different work situations


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems
  • Previous experience in the same or similar role
  • Relevant degree, in a business discipline, from an academic institution


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

LXR Eastern Mangroves Abu Dhabi

Schedule

Full-time

Brand

LXR by Hilton

Job

Call Center and Reservations

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Network Administrator contract, on-site, Abu Dhabi

Kats Recruitment, Abu Dhabi
9 minutes ago
Role OverviewThe Network Administrator is responsible for maintaining and administering IT infrastructureincluding hardware, software, and network systemsat the royal estates of Abu Dhabi. This on-site role ensures secure, reliable, and high-performance network operations, and requires expertise in troubleshooting, disaster recovery, and systems security.Key ResponsibilitiesMaintain and manage computer networks and associated computing environmentsAdminister systems software, applications, hardware, and configurationsPerform data backups...

Accountant - (Emirati Nationals Only)

Ebara Elliott Energy, Abu Dhabi
1 day ago
Overview & ResponsibilitiesAbout the RoleWe are seeking a diligent and experienced Accountant to join our finance team. This full-time permanent position is only available for Emirati nationals. This role is crucial for ensuring the accurate and timely reporting of revenue, costs, accruals, and prepayments in accordance with company policies, GAAP, and IFRS. You will also be responsible for maintaining intercompany...

Teller Supervisor

First Abu Dhabi Bank (FAB), Abu Dhabi
2 days ago
Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole. Join us and leave your mark on...