Retail Excellence Intern

Job Description

Work Arrangement:

This role is categorized as hybrid. This means the successful candidate is expected to report to the office at minimum three times per week or other frequency dictated by the business, and two times per week remote.

Your Role:

Join the Retail Excellence team at General Motors as an intern, supporting key initiatives that shape the future of our showroom experiences and customer engagement strategies. This internship is strictly for students currently pursuing their bachelor’s or master’s degree.

What You'll Do:

• Contribute to enhancing customer journeys by offering insights into consumer behavior and in-store experience.
• Support retail innovation projects, including the launch of next-gen showrooms focused on electric vehicles.
• Assist in analyzing customer interaction data, identifying trends, and helping develop personalized retail strategies.
• Help prepare presentations, research summaries, and internal reports for stakeholder alignment.
• Participate in dealer visits and gather on-the-ground insights.
  
  
  

Your Skills & Abilities:

• Currently enrolled in a bachelor’s or master’s degree program in Psychology (with a focus on consumer behavior or user experience), Marketing (especially digital, retail, or brand marketing), or Computer Engineering (with interest in data, retail tech, or systems thinking).
• Strong analytical and critical thinking abilities.
• Good understanding of Gen Z consumer trends and behavior.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Office (especially Excel and PowerPoint).
• Research and data interpretation capabilities.
• A proactive, collaborative, and solution-oriented mindset.
• (Preferred) Familiarity with tools like Power BI, data dashboards, or basic UX principles.
  
  
  

Internship Duration:

This internship will run until mid-December.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.