RPA Developer
Dicetek LLC
Date: 11 hours ago
City: Abu Dhabi
Contract type: Contractor
Job Summary
We are seeking a highly skilled, analytical, and proactive Fortra Automate Developer & Production Support Analyst to join our team. The ideal candidate will have 4+ years of hands-on RPA experience, a strong programming background (5+ years), and a proven ability to automate multiple business processes. This role involves developing automation solutions, managing production support (including after-hours), and troubleshooting complex workflows. The candidate must be able to work confidently both independently and collaboratively within a team.
Key Responsibilities
Automation Development:
We are seeking a highly skilled, analytical, and proactive Fortra Automate Developer & Production Support Analyst to join our team. The ideal candidate will have 4+ years of hands-on RPA experience, a strong programming background (5+ years), and a proven ability to automate multiple business processes. This role involves developing automation solutions, managing production support (including after-hours), and troubleshooting complex workflows. The candidate must be able to work confidently both independently and collaboratively within a team.
Key Responsibilities
Automation Development:
- Design, develop, and maintain automation workflows using Fortra Automate.
- Build and maintain scripts/macros (e.g., Excel VBA, PowerShell) to automate repetitive tasks.
- Develop HTML-based dashboards and interfaces for automation visibility.
- Automate multiple business processes across departments, ensuring scalability and reliability.
- Integrate automation solutions with other platforms and tools.
- Monitor and support production workflows, ensuring stability and performance.
- Troubleshoot and resolve issues in large and complex workflows.
- Provide after-hours support for critical production systems as part of an on-call rotation.
- Ensure immediate resolution of production issues within 30 minutes, wherever feasible, to minimize business impact.
- Perform root cause analysis and implement preventive measures.
- Collaborate with infrastructure teams to ensure automation solutions are deployed and maintained effectively.
- Troubleshoot basic networking and infrastructure-related issues impacting automation or production.
- Work closely with QA, DevOps, and business teams to ensure seamless integration and support.
- Document automation processes, support procedures, and troubleshooting guides.
- Demonstrate the ability to work independently on tasks and also collaborate effectively within cross-functional teams.
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 4+ years of experience in RPA development or other automation tools, preferably with Fortra Automate.
- 5+ years of programming experience (e.g., Python, PowerShell, VBScript).
- Hands-on experience with UiPath, Automation Anywhere (AA), or Blue Prism is a strong plus.
- Experience in automating multiple processes across business functions.
- Proficiency in HTML, Excel Macros/VBA, and other automation tools.
- Basic understanding of networking, Windows infrastructure, and server environments.
- Proven ability to troubleshoot large-scale workflows and resolve complex issues.
- Strong problem-solving and critical thinking skills.
- Willingness to provide after-hours production support.
- Excellent communication and documentation skills.
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