Saikindō Floor Supervisor

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.

About Saikindō

Saikindō is a bold, Japanese-inspired music and mixology bar located at Four Seasons Hotel Abu Dhabi at Al Maryah Island. The concept blends authentic traditions with modern creativity, offering a unique experience through curated music, innovative cocktails, and elevated service.

Every element—from design to guest journey—has been crafted to deliver a memorable, high-end experience with each visit. Joining the opening team means being part of a groundbreaking venue set to redefine luxury nightlife in the region.

About The Role

Saikindō Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.

What You Will Do

• Be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Be knowledgeable about service techniques and culinary terminology to train staff and sell products to customers and patrons.
• Observe physical condition of facilities and equipment and report to the Manager the recommendations for corrections and improvements as needed.
• Work harmoniously and professionally with co-workers and Managers
• Be able to manage the services in the outlet under his/her direct responsibility.
• Assist with set-up and cleaning of operational areas.
• Be well versed in the working knowledge of division operations as well as Four Seasons Cultural and Core Standards, policies and standard operating procedure.
• Plan schedules & ensure high employee performance.
• Supervise and motivate the teams under his/her responsibility always promoting the ‘golden rule’.
• To ensure Health & Safety alongside good hygiene practices are maintained.
• Liaise with Housekeeping, Engineering and Purchasing in particular to maintain cleanliness, all in working order and supplies at hand needed to operate the outlet.
• Assist in creating action and training plans around the Employee Engagement Survey (EES) as well as in relation to the Guest Comment Ratings inclusive of Coyle and Leading Quality Assurance (LQA) reports.
• Perform other tasks or projects as assigned by the F&B Outlet Manager. Asst. Director of Food & Beverage or Hotel Manager.
  
  

What You Bring

• 2 to 3 years’ previous experience as a F&B Supervisor in luxury bar.
• College education or equivalent experience;
• Previous employment experience in a similar position with other luxury Hotels will be an added advantage;
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to his/her craft.
  
  

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• and so much more!
  
  

Schedule & Hours

• This is a full-time position