Sales Administration Officer
Mindware
Date: 6 hours ago
City: Dubai
Contract type: Full time
Date: Oct 25, 2024
Location:
Dubai, AE
Company: Mindware FZ-LLC
Req ID: 938
Job Title
Sales Administration Officer
Job Scope
The Sales Administration Officer is accountable for processing sales orders on a daily basis including the placement and tracking of orders, management of shipments and order fulfilment.
Main Duties And Responsibilities
Education
Bachelor’s degree in Business Administration or any other related field
Experience
At least 2 years of relevant experience
Location:
Dubai, AE
Company: Mindware FZ-LLC
Req ID: 938
Job Title
Sales Administration Officer
Job Scope
The Sales Administration Officer is accountable for processing sales orders on a daily basis including the placement and tracking of orders, management of shipments and order fulfilment.
Main Duties And Responsibilities
- Process customer orders for all products in compliance with the company's policies and procedures;
- Receive, review, acknowledge and place customer sales orders accurately and promptly on the ERP system;
- Act as the primary contact to customers, close business in coordination with the related sales employee and complete administrative functions
- Fulfill orders once released from credit;
- Track shipments and update customers and internal stakeholders on order backlogs and information;
- Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;
- Handle customer complaints in a timely manner and escalate issues when necessary;
- Update sales reports as required and manage ad hoc requests as and when necessary;
Education
Bachelor’s degree in Business Administration or any other related field
Experience
At least 2 years of relevant experience
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