Sales Application Engineer

Cummins West Africa Limited


Date: 3 weeks ago
City: Dubai
Contract type: Full time
Description

Sales Application Engineer

We are looking for a talented Sales Application Engineer to join our power generation team, specializing in Engineering for our Sales Application Engineering Team in Dubai, United Arab Emirates.

Responsibilities

In this role, here are some of the ways you will make an impact:

  • Technical Liaison: Serve as the technical liaison between Distribution and customers during new product development, ensuring customer needs and feedback are effectively communicated and addressed.
  • Problem Investigation and Resolution: Investigate integration and installation problems, understand their causes, recommend actions, own problem resolution, and document results with guidance from experienced team members.
  • Customer Relationships: Develop strong working relationships with customer technical counterparts, act as their primary liaison to deliver product technical information, manage specifications, communicate changes, resolve installation issues, and facilitate requests.
  • Independent Execution: Execute established work processes and systems independently while developing technology or product knowledge. Engage in improving systems and processes.
  • Team Contribution: Contribute effectively toward team goals, influence your work group, and develop proficiency in critical competency areas.
  • New Product Development: Represent customers in new product development programs, apply Cummins’ products to customer vehicles by developing technical specifications, implementing new designs, and delivering high-performance, low-cost solutions.
  • High-Quality Solutions: Integrate high-quality and optimized customer solutions, interacting with sales and marketing teams to ensure solutions meet customer needs and expectations.
  • Cross-Functional Collaboration: Collaborate with various departments, including marketing, IT, and customer service, to ensure successful project completion and delivery of high-quality products and service

Qualifications

To be successful in this role you will need the following:

  • Preferably a recent university graduate or early career professional. Relevant experience in temporary student employment (intern, co-op, extracurricular activities) or early career in a technical discipline is advantageous but not essential.
  • A degree in Electrical or Mechanical Engineering from a college, university, or an equivalent institution is required.
  • Proficiency in software such as MS Office, MATLAB, and CAD tools (e.g., AutoCAD, Inventor, Creo) is beneficial.
  • French language skills are desirable but not mandatory.
  • Customer Focus and problem solving: Protect customers by solving product issues, identifying root causes, and implementing data-based solutions to prevent recurrence.
  • Product support and Machine Integration: Optimize performance, reliability, cost, and quality by combining sub-systems and resolving technical issues quickly.

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