Sales Assistant

Job Requisition ID: 172609

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

The Sales Assistant is responsible for generating sales and providing a positive customer experience. This role involves maintaining high standards of store appearance and presentation, greeting and assisting customers, and performing operational duties as assigned by store management. Success in this role is defined by delivering excellent customer service and contributing to a welcoming and effective retail environment, directly impacting store performance and customer satisfaction.

What You Will Do:

Store Environment Maintenance

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Ensure a positive first impression for customers through an energetic attitude and adherence to dress code.
  
  

Customer Interaction

• Greet customers immediately upon entering the store with a smile and a sincere, non-business-like greeting.
• Provide customers with current relevant information about products.
• Sincerely thank all customers for shopping as they exit the store and invite them back.
  
  

Sales and Service

• Provide quality service in the fitting rooms and follow up with customers in a timely manner.
• Attempt to add on to the sale during customer interactions.
• Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.
  
  

Required Skills To Be Successful:

• Good verbal communication skills
• Ability to maintain a clean and organized store environment
• Capable of providing excellent customer service
  
  

What Qualifies You For The Role:

• High School Degree
• 1-2 years of retail sales experience
  
  

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.