Sales Associate

Apparel Group


Date: 3 weeks ago
City: Ras al-Khaimah
Contract type: Full time
Job Description

POSITION OBJECTIVE

  • The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
  • Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager

Key Responsibilities

Customer Service:

  • Greet the customers and assist them in selecting the right product.
  • Convert the window shoppers to ultimate buyers.
  • Promote the Club Apparel Loyalty Program of the company for repeat sales
  • Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)
  • Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
  • Must be presentable and well-groomed at all the times
  • Flexible to work for extended hours during the Sale period
  • Must possess up to date product knowledge and ensure minimal stock loss.
  • Flexible to work for extended hours during the Sale period.

Merchandise:

  • Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
  • Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
  • Record the inventory inward / outward and maintain the report of the same Process
  • Handle the POS (Point of Sale) / Billing Counter efficiently
  • Tally money in the cash till during the beginning / end of the shifts
  • Issue receipts / refunds / change to the customers correctly
  • Process the payments by cash / credit cards / vouchers / automatic debits
  • Ensure awareness and vigilance at all times of security in the store without any negligence
  • Must be flexible to work for varied shifts and overtime as per the business requirement
  • Adhere to SOP & Loss Prevention Policies
  • Maintain confidentiality of the sales figures to the outside party

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