Sales Coordinator Public Training - Academy - Dubai

TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.

Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.

Job Summary

We are seeking a motivated and organized Sales Coordinator to join our Academy Department at TUV SUD Middle East. The ideal candidate will have experience in managing client leads and preferably a background in the training industry. This role is pivotal in ensuring our sales processes run smoothly and effectively, contributing to the growth and success of our training programs.

Your Task

• Lead Management:
  
  

Handle incoming client inquiries and leads, ensuring timely and professional responses.

Qualify leads and distribute them to the appropriate sales representatives.

Maintain an up-to-date database of leads, clients, and sales activities in the CRM system.

• Sales Support:
  
  

Assist the sales team with preparing proposals, quotations, and presentations.

Coordinate meetings and follow-ups with clients to support the sales process.

Monitor and track the progress of sales leads, providing regular updates to the sales team.

• Client Relationship Management:
  
  

Build and maintain strong relationships with clients to ensure high levels of satisfaction and repeat business.

Assist in resolving client issues and concerns in a timely manner.

• Reporting and Analysis:
  
  

Generate and analyze sales reports to identify trends and opportunities for improvement.

Provide insights and recommendations to the sales team to enhance sales performance.

• Administrative Duties:
  
  

Support the sales team with administrative tasks, including managing sales documents and contracts.

Coordinate with other departments to ensure smooth operations and delivery of training programs.

Your Responsibilities

• Bachelors in business, admin or in relevant field.
• 1–2 years of relevant experience
• Experience in UAE preferred
• Highly organized with strong attention to detail.
• Ability to multitask and manage time effectively.
• Customer-focused with a proactive approach to problem-solving.
• Ability to work independently and as part of a team.
• Strong analytical skills and the ability to generate actionable insights from data.
  
  

We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

Work Area: Sales, Customer Services & Training Management

Country/Region: United Arab Emirates

Job Location: Abu Dhabi, Dubai

Working Model : Onsite

Employment Type: Full time / regular

Company: TUV SUD ME Abu Dhabi

Org Unit Code: ACAD

Requisition ID: 2057