Sales Development Representative (MEA, Dubai)
Creatio
Date: 3 days ago
City: Dubai
Contract type: Full time
Remote

Creatio is a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners and thousands of customers, Creatio operates in 100+ countries worldwide. The company has been highly recognized by key industry analysts, being included in seven Forrester Waves and five Gartner Magic Quadrants and recognized as a Leader in two of them.
The Opportunity
The Sales Development Representative at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.
The role is based in Dubai (UAE).
Responsibilities
The Opportunity
The Sales Development Representative at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.
The role is based in Dubai (UAE).
Responsibilities
- Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
- Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.
- Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
- Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
- Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
- Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.
- 1-3 years in an SDR or related sales role, ideally within B2B SaaS, CRM or automation software.
- Fluency in English and Arabic.
- Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.
- Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.
- Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.
- Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.
- Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.
- Customer-Centric Mindset: Empathetic, with a focus on understanding the customer’s perspective and building rapport.
- Self-Motivated & Goal-Oriented: Demonstrates a drive for success, with resilience and an entrepreneurial spirit to pursue and achieve challenging targets.
- Adaptability: Comfortable in a fast-paced, evolving environment, with a positive attitude toward learning and adapting to new tools and approaches.
- Team Player: Strong sense of collaboration and willingness to share insights with the team to improve overall performance.
- The award-winning product (a Leader in Gartner Quadrants) to be proud of;
- Focus on making our clients successful (NPS score – 36%).
- Dedicated leadership with open doors.
- Steady stream of inbound leads (though we expect you to generate your own leads as well).
- Collaborative environment where everybody is happy to help.
- A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
- Culture of genuine care, ownership, dedication, and high standards (learn more here);
- A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
- Caring for your health: Creatio offers several options for medical insurance together with our medical partner;
- Creatio offers all team members competitive pay;
- Paid leave options for life-qualifying events, sicknesses, etc.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Fashion Consultant - Weekend Max Mara, Dubai Mall
Chalhoub Group,
Dubai
15 hours ago
INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art...

Project Executive - MICE and Groups - UAE
MTS Globe,
Dubai
16 hours ago
Company: DESERT GATE TOURISM - OmanAn organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives,...

Duty Manager
Millennium Place Barsha Heights,
Dubai
21 hours ago
As a Duty Manager, your responsibilities include managing colleagues, ensuring efficient service delivery, and handling any guest concerns or issues that may arise. With a focus on maintaining high standards and a seamless guest experience, you will be a key point of contact for both guests and colleagues while maintaining a positive and well-functioning environment throughout the duration of your...
