Sales Director MEO

Job Description

Work Arrangement

This role is categorized as hybrid. This means the successful candidate is expected to report to the office at minimum three times per week or other frequency dictated by the business and two times per week remote.

Your Role:

This position is a Sales leadership role, expected to drive positive change, identify growth opportunities, address strategic risks, develop innovative solutions, put short and long term plans to optimize sales, market share and profitability performance and set the region for sustainable success across the 9 different markets in the Middle East.

Key responsibilities include: management of the sales team (Sales, Fleet and Accessories) and Dealer network to align, achieve and contribute to GM |Middle East’s organizational objectives primarily in respect to achievement of sales and wholesale objectives, risk management, achievement of EBIT and customer satisfaction / Dealer relationships / MEO strategic objectives.

The role also will

As a Leader within the MEO team, the incumbent will at all times act to protect and enhance GM MEO’s and its brand’s reputation and assets. The incumbent is to monitor organizational performance, undertake fiduciary duties, and comply with all applicable GM policies and guidelines, as well as India and international laws

At all times, this position must exercise expert judgment when handling customer complaints, legal issues, governmental issues, media/press questions, and dealer investor decisions. This position may deal with FCPA (Foreign Corrupt Processes Act) cases, with integrity issues, and potentially with BCP and disaster recovery / emergency cases. Inaccurate or inappropriate statements can cause serious and prolonged loss of business to GM.

What You’ll Do:

Business Planning, Strategy and transformation:

• Business Planning for strategic Growth, working with MEO teams to align with the LTP vision for MEO volume aspirations for both ICE and EV entries in both short term and long term forecasts.
• Vital role in developing and preparing Plans; for growth and transformation plans for senior leadership final approval.
• Develop effective business strategies and plans with respect to Dealer / sales objectives for the MEO organization and align it to the global direction.
• Set department priorities and objectives to achieve alignment across functions
• Continuously improve business processes to support an enhanced customer experience.
• Ensure that there is ongoing benchmarking taking place to identify continuous improvement opportunities.
• Work with the appropriate functions to improve the quality and performance of GM’s products
• Ensure that the organization gathers adequate dealer operating and financial data, and use the information to drive effective programs, strategies, and targets
  
  
  

New Vehicle Sales:

• Responsible to achieve new vehicle sales targets for both deliveries and production
• Working with eht Sales operations team to develop forecasts (sales and production)
• Management of Fleet operations
• Develop and execute plans for both growth and risk mitigation to align with MEO strategic objectives (sales / share / EBIT)
  
  
  

Sales Allowance

• Responsibility for the management and development of all tactical and sales allowance budget
• Lead strategies for MEO approvals on a short term (Qtrly) and long term basis
  
  
  

Fleet / Government Relations

• Oversee and manage the MEO fleet team setting and achieving objectives across strategic fleet tenders, Government Fleet, Mobility fleet and Dealer fleet sales
  
  
  

Accessory strategy

• Oversee the Accessory strategy development, objectives, targets and achievement
  
  
  

Dealer Relationship Management / Dealer Relations

• Regular interface with Dealer Leadership through both formal (i.e. Franchise Board) and informal interactions.
• Critical to understand Dealer priorities and alignment with GM Objectives and be the source of expertise within GM for MEO decision making forums
• Establish trust and open channel communication with dealers and distributors.
• Improve dealer processes and dealer profitability, while also growing penetration.
• Engage, communicate, and listen to dealers and distributors to ensure that their concerns are objectively assessed and the appropriate action taken.
  
  
  

People Leadership

• Develop effective people strategies to drive a high performance culture and ensure development, engagement, and retention plans are in place.
• Drive continuous improvements at workplace environment; motivate existing talent and attract top external talent (Workplace of Choice)
  
  
  

Additional Job Description

Your Skills & Abilities

Knowledge/Education:

• Broad and deep knowledge of the automotive business.
• Strategy development
• Dealer operations
• People Leadership and Management
• Middle East market experience
  
  
  

Skills:

• Ability to create innovative solutions
• Business development and entrepreneurial mentality
• Ability to switch between long term and short term planning
• Focused on Results
• Strong interpersonal and leadership skills
• Commitment to motivate, coach and develop others
• Strong communicator
• Have a pro-active approach to problem identification and resolution
• Well-developed negotiation skills
• Change management skills
• Strategic thinking
• Multi-regional experience with GM
• In depth product and brand knowledge and familiarity
• Multi language skills
• Diverse and multi-cultural experience
  
  
  

Experience:

• Bachelors degree. Masters degree preferred.
• Minimum 15 years’ experience in aspects of auto sales / service / marketing. Must include experience with dealers, government agencies and media.
• At least 5 years’ management experience at a senior level
• Must have experience in emerging markets or high growth businesses
• Must have ability to set longer term strategy / vision for dealers while achieving monthly operating results
• Must have ability in business management and experience with dealer financial operating reports
• Have managed an organization of at least 30 salaried employees
• A working knowledge of financial management and HR principles including
• Proven leadership experience
  
  
  

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statement

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities (in GM facilities that provide disability access). If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.