Sales Executive - MICE & Travel - Madinat Jumeirah Resort

About Jumeirah & the Hotel

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting center. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewelry outlets.

About the Job:

An opportunity has arisen for Sales Executive – MICE & Business Travel to join Madinat Jumeirah Resort. The main duties and responsibilities of this role:

• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts for a comprehensive client servicing, achieving targets and maximum productivity

• Regularly sell hotel rooms, meeting rooms, and food and beverage to client contacts.

• Establish client base of individuals, organizations (DMC, EMC), associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.

• Develop customer accounts and travel within the local area to drive business and to increase market/customer share in all revenue streams

• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

• Arrange and conduct special events, site inspections, and off-site presentations for potential clients.

• Attend industry & association networking events in order to broaden relevant commercial contacts

• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

• Identify business opportunities by identifying prospects and evaluating their position in the industry, researching and analysing sales options.

• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• A minimum of 1 year in a sales role in a five star luxury hotel industry including a good understanding of Mice and Corporate segments
• Experienced in developing and executing sales strategies
• Understanding & experience of basic revenue management practices
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.