Sales Manager
Four Seasons Hotels and Resorts
Date: 3 weeks ago
City: Abu Dhabi
Contract type: Full time
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.
About The Role
The Sales Manager will ensure that sales activities, top accounts and bookings are focused to yield maximum revenue per available room.
What You Will Do
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.
About The Role
The Sales Manager will ensure that sales activities, top accounts and bookings are focused to yield maximum revenue per available room.
What You Will Do
- Demonstrate professional demeanor in delivering Four Seasons brand promise
- Instill what is Four Seasons as a brand to client/account
- Provide a genuine and constant level of exceptional service and product delivery
- Establish a strong relationship with client/accounts as well as within inter-department
- Analyze local market trend and able to propose a strategic and commercial approach
- Pro-actively conduct minimum operating standard of sales activities such as sales call, entertainment, site inspection, prospecting call and other ad-hoc activities
- Actively identify and acquire new account and business opportunities for all areas
- Responsible for producing weekly sales schedule, sales report and any ad-hoc reports required in a timely manner
- Efficiently managing and using sales system with the most up to date and accurate data
- To demonstrate and provide a high level of quality in delivering day-to-day tasks
- Accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible RevPar for the overall hotel’s success.
- This position requires a high degree of independent judgement and discretion on decision making.
- Perform other tasks or projects as assigned by the Director of Sales or Regional Commercial Director.
- A highly motivated individual and great team player
- Luxury hotel Sales preferred minimum of 3 to 5 years operational hotel experience
- Experience with Corporate segment
- An excellent communication (verbal and written) skills
- Arabic speaking is an advantage
- Strong planning and organizing skill
- Proven record of sales achievements
- Experience with cluster / multi-properties is an advantage
- Requires reading, writing and oral proficiency in the English language
- Work Authorization
- Competitive tax-free salary
- Sales Incentive Plan
- Housing allowance
- Transportation allowance
- Paid Annual Leave
- Annual flight to home country
- End of service gratuity
- Learning & Development Programs
- Career opportunities and international transfer
- And more...
- Full time role day per week over 48 hours
- 5 days per week over 48 hours
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