Sales Manager (Events, F&B and Groups)

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Our commitment to diversity and inclusion:

Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

Bring your passion for food, drinks, and connecting people to Mama Shelter Dubai!

Join our team as F&B Sales Manager and help us make every event, every booking, and every dining experience unforgettable.

THE MISSION?

Be Mama’s Connector: Drive F&B sales through building strong relationships with clients, partners, and guests.

Spotlight on Opportunities: Identify and secure events, catering, and group bookings that showcase our bars, restaurants, and spaces.

Strategy + Execution: Develop sales strategies, track targets, and ensure goals are met while keeping the Mama vibe alive.

Guest-First Mindset: Anticipate what guests and partners need, delivering tailored experiences that exceed expectations.

Collaboration Rockstar: Work hand-in-hand with chefs, mixologists, marketing, and operations teams to bring big ideas to life.

Market Pulse: Stay ahead of F&B trends, competitor offerings, and market opportunities to keep Mama buzzing.

MADE FOR YOU? ONLY IF…

You thrive under pressure and love a fast-paced, dynamic environment.

You’re proactive, results-driven, and love turning opportunities into successes.

Transparency is your style—you communicate clearly and make things happen.

You own both wins and learnings—you adapt, grow, and keep moving forward.

You know the F&B market inside out and are always looking for ways to innovate.

YOUR LITTLE EXTRAS:

You’re goal-oriented and always deliver on promises.

You’re a collaborative team player but can take the lead when needed.

Your energy is contagious—you uplift everyone around you.

You connect easily—with guests, clients, and internal teams.

You love building lasting relationships and creating memorable experiences.

Qualifications

Bachelor’s degree in Hospitality, Sales, Marketing, or a related field.

️ 3–5 years of experience in F&B sales, hospitality, or lifestyle sectors.

Proven track record in sales, revenue growth, and client relationship management.

Passion for food & beverage trends and ability to translate them into sales opportunities.

️ Excellent communication skills (English required; additional languages a plus).

Creativity, adaptability, and a strong eye for detail.

Additional Information

YOUR LITTLE EXTRAS:

You’re goal-oriented and always deliver on promises.

You’re a collaborative team player but can take the lead when needed.

Your energy is contagious—you uplift everyone around you.

You connect easily—with guests, clients, and internal teams.

You love building lasting relationships and creating memorable experiences.