Sales Officer

To lead and manage the cargo sales and commercial strategy for Abu Dhabi, driving revenue growth, market share, and customer engagement in alignment with Etihad Cargo’s global vision. This role supports the Area Commercial Manager in executing regional strategies and acts as a key contributor to the UAE and GCC commercial performance.

Key Responsibilities

Sales Strategy & Execution

• Develop and implement a robust sales plan for Abu Dhabi in line with Etihad Cargo’s
• regional objectives.
• Identify new business opportunities and revenue streams across freight forwarders,
• logistics providers, and key accounts including overseeing the regional global.
• Monitor market trends and competitor activity to adjust commercial tactics accordingly.
• Client Relationship Management
• Build and maintain strong relationships with key customers, ensuring high levels of
• customer satisfaction and loyalty.
• Negotiate commercial agreements and service-level commitments with strategic
• partners.
  
  

Performance Management

• Track and report on sales performance, revenue targets, and market penetration on weekly basis.
• Collaborate with pricing, operations, and network planning teams to optimize cargo capacity and profitability.
  
  

Strategic Support

• Act as a strategic advisor to the Area Commercial Manager – UAE & GCC, contributing insights and recommendations to shape regional commercial direction.
• Support the execution of Etihad Cargo’s long-term vision by aligning local initiatives with broader business goals.
  
  

Team Collaboration & Leadership

• Coordinate with cross-functional teams including marketing, operations, and customer service to ensure seamless cargo delivery and client experience.
• Mentor Strategic (VIP) sales staff and contribute to a high-performance culture.
  
  

Qualifications & Experience

• Bachelor’s degree in Business or related field.
• Proven track record in achieving sales targets and managing key accounts.
• Excellent communication, negotiation, and analytical skills
  
  

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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