Sales Support

TÜV Rheinland Group


Date: 22 hours ago
City: Dubai
Contract type: Full time
Job Description

  • Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
  • Supports the preparation of a 'Request for Quote' towards Commercial Sales Support.
  • Gives first level support for sales-related inbound customer inquiries. Records, tracks and - if applicable - forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
  • Follows up with customers (if delegated by Field / Inside Sales).
  • Clarifies or forwards open issues from internal / external customers.
  • Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
  • Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
  • Schedules meetings with customers for field sales staff incl. travel bookings.
  • Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.

Experience & Further Qualifications

  • Fluent in area language.
  • User knowledge in MS Office, Salesforce.com.
  • Hands-on mentality.
  • Excellent time management and prioritization skills.
  • Pronounced (self-)organization skills.
  • Strong rhetorical skills over the phone.

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