Sales Support
TÜV Rheinland Group
Date: 3 weeks ago
City: Dubai
Contract type: Full time
Job Description
- Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
- Supports the preparation of a 'Request for Quote' towards Commercial Sales Support.
- Gives first level support for sales-related inbound customer inquiries. Records, tracks and - if applicable - forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
- Follows up with customers (if delegated by Field / Inside Sales).
- Clarifies or forwards open issues from internal / external customers.
- Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
- Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
- Schedules meetings with customers for field sales staff incl. travel bookings.
- Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.
- Fluent in area language.
- User knowledge in MS Office, Salesforce.com.
- Hands-on mentality.
- Excellent time management and prioritization skills.
- Pronounced (self-)organization skills.
- Strong rhetorical skills over the phone.
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