Sales Support - #24626


Date: 1 week ago
City: Dubai
Contract type: Full time

Sales Support

Key Responsibilities

  • Respond to customer inquiries, providing product information, pricing, and availability
  • Prepare and maintain sales related documents, contracts, and agreements
  • Enter and update customer information, orders, and related transactions
  • Update pricing information as required
  • Monitor and track shipments to ensure on time delivery and provide shipment status updates to customers
  • Address customer concerns, and resolve issues to ensure customer satisfaction
  • Handle complex customer issues or complaints to appropriate channels for resolution
  • Attend sales meetings and take minutes of meetings
  • Provide administrative support to the sales team
  • Stay informed about product/services updates and changes to communicate accurate information to customers
  • Gather and document customer feedback and suggestions to relay to the sales and product development teams

Main requirements:
  • Bachelor’s degree in business, marketing or a related field
  • 2 years of relevant experience
  • Effective communication skills, excellent customer service skills, ability to work well under pressure, strong organizational skills, attention to detail
  • Ability to handle sensitive employee information with confidentiality
  • Thorough and accurate in handling employee records, data entry, and documentation
  • Proficiency in Microsoft Office suit and any other relevant computer applications

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