Sales Support Specialist - #57776


Date: 1 week ago
City: Abu Dhabi
Contract type: Full time
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Sales Support Specialist, will be part of Process Automation Business Area for Energy Industries division based in Abu Dhabi, UAE. In this role you will be responsible to create, and complete bids/estimations/quotations based on customer specification or customer requirements/budget in order to achieve both market competitiveness and high margin for the company. Maintain and improve the balance between all ABB units and customers that are present in the area of responsibility.

Your responsibilities

  • Formulating competitive bids/estimates/quotations, considering best available product mix and appropriate technical and commercial considerations for each individual situation. Ensuring tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs. Defining the most optimized cost for the proposed solution and communicating to sales organization.
  • Defining the most suitable technology and product type(s) to be used based on application characteristics. Defining the configuration in accordance with bid commercial needs and requested quality metrics.
  • Managing the preparation of all technical (e.g. defining the most suitable technology and product type(s), financial (e.g. total price sheet, cash flow analysis) and if necessary, project management (e.g. quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions. Responsible for collecting and collating all information needed to prepare the proposal, including both technical and cost elements.
  • Analyzing internal project management and project engineering activities to estimate cost. Quantifying hours of engineering and commissioning defined by the operations team.
  • Identifying potential risks in the bids, quotations, and estimates, and in any related contract agreements across customers/channels. Providing information and/or participating in the risk review process in accordance with ABB policy.
  • Identifying potential vendors for equipment and materials required in the project and technically evaluating supplier offers matching with specifications. Collaborating with supply chain management coordinating requests to subcontractors. Working across ABB Business units, factories, and divisions to provide bundling and packaging solution and participate in negotiation with internal and external supplier.
  • Collecting and archiving documentation regarding the offer/order and recording assumptions and decisions taken during the development process. Regularly reporting the status of the bids/estimates/quotations using defined tools and collecting and analyzing the reasons for tenders being lost and won. Analyzing customer needs and competitor offers through general market information and information provided by the sales organization. Performing lost proposal analysis, identifying potential cause, and recommending future actions in cooperation with sales/local business unit to obtain better future results.

Your background

  • Engineering Graduate in relevant field (Automation)
  • Minimum 8 Years of experience out of which last 4 years should be in the full time Bids and proposals / estimation of automation solutions for green field/ brown field projects.
  • Estimation of Tender for system solutions with Oil & Gas process knowledge with experience in UAE market is a must.
  • Experience in similar multinational organization is desirable.


  • Retirement plan

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste.

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website


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