Sales Verification Officer

Company Introduction

JOB DESCRIPTION

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

Job Overview:

As a Sales Verification Officer at Emirates NBD, your role is to support customers who go through the self-initiated onboarding journey, which will require a Bank staff to verify original documents submitted by customer and assist with collection of any additional documents if needed. In addition, it will also conduct the Business verification of CPV. This requires significant attention to customer service and accordingly requires people who are well versed with entity account opening requirements with a fair understanding of digital process to ensure a seamless onboarding journey.

Key Responsibilities:

• Ensure that original documentation has been compared with digital documents provided and adequately scrutinized to ensure that requirements are as per regulation/ internal policy. This includes the integrity of applications being signed by authorized individuals, verification of original documentation firsthand and confirming verification of office location and business activity. In addition, the CPV will include assessing the Business activities to be in line with the submitted information as pee the standard CPV checklist
• To provide quality customer service through the onboarding process & ensure any additional documents etc. are collected from customer, RFIs resolved, and details submitted to processing team ensure application is processed on time.
• To complete mandatory training/ certification on Sales, Compliance, Core & cross sell products, and other training modules as and when nominated by the management.
• To support the implementation of Digital initiatives rolled out across Business Banking both during testing as well as in live production.
  
  

Skills And Experience

• The candidate should have good sales skills
• Prior SME work experience is needed.
• UAE market experience (minimum of 2 years)
  
  

What we offer you:

• Market-leading incentives
• Competitive salary package
• Strong emphasis on work/life balance
• Generous annual leave entitlement and Private Healthcare
• World-class Learning & Development platform and career development
• Preferential banking facilities for employees
  
  

Why Join Us:

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants only SHORTLISTED candidates will be contacted.