SC - M | Enabling Areas | Learning & Development | Jordan, Lebanon, UAE

About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

About The Role

The Learning Senior Consultant/ Manager plays a critical role in aligning learning strategies with business goals across consulting service lines. As a trusted advisor to senior leaders, the LBP drives capability development, performance improvement, and talent growth by identifying skill gaps, shaping learning interventions, and ensuring a high-impact learning experience that meets evolving client demands for their specific unit/ portfolio.

During Your Tenure As a Learning & Development Business Partner, You Will Demonstrate And Develop Your Capabilities In The Following Areas

• 1. Strategic Learning Partnership
• Act as the primary liaison between L&D and assigned business units
• Collaborate with business leaders to understand strategy, talent priorities, and capability needs
• Translate business objectives into learning plans that drive measurable outcomes.
• Learning Needs Analysis
• Conduct skills gap assessments and workforce capability diagnostics as needed and in alignment with the firm wide efforts
• Leverage performance data, feedback, and workforce trends to shape learning agendas
• Learning Design & Delivery
• Co-design or customize learning programs (technical) in collaboration with internal SMEs and external providers (emphasis on technical certifications)
• Source right external vendors especially for technical certifications as needed
• Curate grade specific journeys / pathways based on business requirements and job expectations leveraging the LMS and user experience platforms available
• Ensure content relevance, effectiveness, and alignment with the firm’s values and consulting standards
• Partner with facilitators to ensure delivery excellence and participant engagement
• Data-Driven Impact & Evaluation
• Track and report on program participation, feedback, knowledge transfer, and business impact
• Adjust learning interventions based on KPIs, business feedback, and ROI analysis
• Handling the administrative duties associated with the training program, like scheduling, budgeting, and enrolling employees as needed
• Stakeholder Management & Communication
• Build strong relationships with partners & directors
• Communicate learning plans, and progress clearly and persuasively
• Generate newsletter and campaigns to promote continuous learning
  
  

Leadership Capabilities

• Builds own understanding of our purpose and values; explores opportunities for impact.
• Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
• Understands expectations and demonstrates personal accountability for keeping performance on track.
• Actively focuses on developing effective communication and relationship-building skills.
• Understands how their daily work contributes to the priorities of the team and the business. 
  
  

Qualifications/Requirements

• Technical background or degree in technology (AI & Data, cyber or engineering)
• Experience in training and instructional design, curriculum development is a plus
• Experience in facilitation is a plus
• Excellent communication and leadership skills
• 6+ years of experience in a similar role or the technical industry
• Fluent in English, Arabic is a plus
• Ability to manage a demanding workload effectively and to be responsive
• Experience of dealing with multiple senior stakeholders