School Receptionist | Emiratization | Al Futtaim Education Foundation

Universal American School delivers the US curriculum via New York State Standards. Nurturing inquiry-based learning through multiple pathways including Advanced Placement tracks, IB Diploma Program and Primary Years Program. These personalized pathways equip students with the learning skills and competences necessary to embrace the challenges of an ever-changing world. This means providing students with a wide range of academic and technological skills and developing a range of learning, critical thinking and inquiry skills that will empower students to interrogate learning, promote creativity, problem-solve and give learners agency over their learning to achieve continued success in their chosen pathway and as active citizens in our international community.

UAS is supported by the Al Futtaim Education Foundation Centre for Excellence for Arabic, which aims to promote and enhance the study and understanding of the Arabic language through research, education, and collaboration.

The school is also run on a not-for-profit basis and is part of the Al Futtaim Education Foundation. Founded in 2005, the school has delivered an inclusive, diverse, and rigorous program for our learners. Our alumni have gone on to study at leading institutions of higher education in the US, Canada, the UK and other parts of the world.

Located in Dubai Festival City the UAS campus has extensive facilities on a spacious site including a 25m swimming pool, full gymnasium, 400m running track, grass pitch, art and design studios, teacher wellness room, a newly built state of the art cafeteria, staff professional development space, elementary sports hall and a specialist creative arts block including recording facilities, black box theatre, and ceramics room.

Universal American School is a special place to learn and work and we welcome you to become part of our learning community.

The role:

Universal American School is seeking to appoint a personable and efficient Receptionist to join our dynamic team. The ideal candidate will possess excellent communication and interpersonal skills, strong organizational abilities, attention to detail, problem-solving capabilities, and a professional demeanour to provide outstanding service to our students, parents, and staff.

Key Responsibilities :

• Provide a warm, friendly, and positive reception to all visitors.
• Handle phone calls and inquiries from parents and stakeholders.
• Resolve queries, collaborating with relevant school staff as needed.
• Maintain effective communication between staff and parents.
• Oversee the reception area during drop-off, pick-up times, and special events.
• Check emails daily and respond promptly.
• Promote the school to prospective parents and support the admissions department as required.
• Review the daily student attendance register and follow up on absences or tardiness.
• Ensure all attendance records are accurate and up-to-date. Monitor and document student attendance and lateness.
• Assist with fire drills and evacuation procedures.
• Support other team members with additional tasks as necessary.
• Provide after-hours support when required by the Director and other departments.
• Perform any other duties reasonably assigned by the Director.
  
  

Job-Specific Knowledge & Skills:

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous experience in a receptionist or administrative role, preferably in an educational setting.
• Excellent verbal and written communication skills.
• Proficiency in using office applications including Google Workspace.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage a fast-paced environment.
• Friendly, approachable, and professional demeanour.
• Fluency in English.
• Experience using a school MIS, CRM, and other educational software.
• Strong organizational and time management skills.
• A creative, tenacious, self-motivated individual who thrives under pressure.
• Ability to work in a fast-paced environment and handle pressure.
• Self-starter, capable of working under minimal supervision.
  
  

Application Process:

If you meet the above criteria and we would love to hear from you.

Safeguarding and child protection

Universal American School is committed to safeguarding and promoting the welfare of all its students. Relevant criminal record/police and reference checks are a pre-requisite for all appointments.