Senior Analyst, Clinical Applications

Overview

M42 is a global tech-enabled health company based in Abu Dhabi, combining advanced medical technologies with world-class patient services. Within its network, Sheikh Sultan bin Zayed Hospital continues to serve the military and their families, while opening its doors to the wider communities across the region. It offers a comprehensive range of multidisciplinary medical and surgical specialties. Patients have access to a full range of services from Family Medicine and Internal Medicine, Diabetes Management & Endocrinology to Psychiatry and Emergency Care.

The Senior Clinical Application Analyst plays a pivotal role in the implementation, support, and optimization of Cerner electronic health record (EHR) systems. This position involves working closely with clinical and IT teams to ensure that Cerner applications meet organizational needs and enhance patient care delivery.

Responsibilities

• System Implementation & Configuration:
• Configure and implement Cerner electronic health record (EHR) applications tailored to clinical workflows.
• Build, test, and deploy Cerner modules (Computerized Provider Oorder Entry (CPOE), Radnet, Pharm net, supply chain, Registration & Scheduling) and enhancements.
• Conduct system testing and validation to ensure accuracy and performance.
• Support & Troubleshooting:
• Provide advanced support to end-users, resolving complex issues.
• Analyze and troubleshoot system problems, ensuring timely resolution.
• Maintain system documentation and update configuration records.
• Collaboration & Optimization:
• Collaborate with healthcare providers and IT teams to optimize system functionality.
• Identify opportunities for workflow improvements and system enhancements.
• Serve as a technical resource for Cerner-related projects and upgrades.
• Training & Documentation:
• Develop and deliver training sessions for clinical staff.
• Create user guides and support materials for Cerner applications.
  

Qualifications

• Bachelor’s degree in Healthcare, Information Technology, or a related field.
• 5 + Proven experience with Cerner Millennium (Powerchart, Pharm net , supply chain) or other Cerner electronic health record (EHR) systems.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Cerner certification preferred.