Senior Business Performance and Transformation Officer

Role : Senior Business Performance and Transformation Officer
Location : Abu Dhabi

Role Purpose:

Planning and executing the migration of dashboards for Branch Network Management (BNM). Drives business growth by enhancing Branch Network Management (BNM) through effective budget management, performance reporting, and KPI alignment. This role ensures financial discipline, supports strategic decision-making, and improves branch sales performance.

Key Accountabilities of the role

1] Performance Management

• Support in the planning and execution of a comprehensive BNM function.
• Manage initiatives for the annual Improvement Plan and actively participate in the annual budget process.
• Direct key components of the BNM performance management strategy.
• Foster relationship building, collaboration, and knowledge sharing with group partners and Area representatives, ensuring effective, coordinated, and joint planning efforts.
• Manage, enhance and maintain the existing performance monitoring system.

2] Migration of reports to Power BI

• Migrate Performance Management Information to Power BI for all distribution channels and generate performance reports across Branch Network Management.
• Develop the Management Information hub system, incorporating quality assurance processes throughout the system.
• Create automation solutions using the Microsoft Power platform and support users.
• Supply solutions for Power BI requests from management.
• Develop a model to capture and identify the lead conversion report and ratio

3] Budgeting and Cost control

• Design effective budget models for BNM departments.
• Oversee budget planning and requirements for BNM units.
• Supervise cost/benefit and other analyses.
• Lead the team in cost control measures.
• Coordinate with department heads to maximize profitability.
• Track and maintain Operational and Capital expense budgets.
  

4] Distribution Targets Process

• Distribute the targets based on historical data and the ability to sale and ensure the creation of a suitable formula to showcase fairness and adequacy.
• To control and oversee all targets activity for Sales teams as required.
• Regular monitoring of performance vs. plan while identifying areas requiring focus.

5] Financial feasibility and cost Analysis

• Perform feasibility study/or Relocation cost analysis for new branch.
• Maintain platform for calculating the breakeven based on the data gathered from Area Manager and facility management
• Present the study results and follow up for the required approvals as appropriate.

6] Power BI Dashboard owner

• Develop Power BI dashboards and reports for BNM.
• Maintain the system and provide technical support.
• Lead contact points for system vendors or solution providers.
• Educate and support BNM power platform users.

7] KPI and Dashboard Transformation

• Coordinate and administrate MI transformation activities (workshops, meetings, projects etc.) for members in line with BNM long term strategy and annual operating plan.
• Keep up to date on topics of expertise and act as the point of reference for them within BNM.
• Leads, drive day-to-day management activities while providing the appropriate levels of support and coaching for end users.
• Lead analysis studies in production, maintenance, reliability, sanitation, and management systems. Analyze data, evaluate results, and develop recommendations and road maps across multiple workstreams.
• Build and maintain effective partnerships with key cross functional leaders (BNM heads and department owners) and project team members

8] Statistics reports

• Supervise the quarterly and yearly statistics analysis requirement of governmental statistic centers.
• Ensure the accuracy of the submission.

9] Other segments services

• Provide support to other segments/channel to conduct their performance reviews and incentives.
  

Specialist Skills / Technical Knowledge Required for this role:

• Strong analytical and problem-solving skills. Passion to deliver positive impact.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis techniques (e.g., regression analysis, hypothesis testing, A/B testing and experimental design).
• Experience with creating PowerBI complex dashboard, reports and automation (data visualization tools and techniques). Experience in Power automate, Power App, and Alteryx will be preferred.
• Understanding business processes and how data can be used to improve them.
• Knowledge of data modeling and database design.
• Advanced Excel, VBA macros, Power pivot and Power Queries. SQL queries knowledge are preferred.
• Good understanding of products/ policies/ plans/objectives to pro-actively embrace systems/procedure changes within the function.
• Knowledge of key financial concepts and accounting is preferred.
• System development and programming background.
  

Previous Experience:

Minimum 5 years’ experience in business analysis, automation and supervising teams.