Senior Commercial Analyst

Role Title: Senior Commercial Analyst

Location: Dubai, UAE

We are a leading independent telecoms infrastructure company, with one of the most extensive tower portfolios across Africa and the Middle East. Our business model promotes tower infrastructure sharing and enables mobile network operators (MNOs) to deliver mobile connectivity more quickly, reliably, cost-effectively and with a lower carbon footprint. In turn, this supports the expansion and quality of mobile connectivity, driving sustainable development in our markets.

What we do

We build, acquire, lease-up and operate telecommunications towers that can accommodate and power the needs of multiple tenants. Our tenants are the major Mobile Network Operators (MNOs) and we serve them across nine high-growth markets (8 in Africa + Oman in the Middle East). Our purpose, mission and sustainable business strategy are underpinned by our values of integrity, partnership and excellence.

Overview

Reporting to the Director of Commercial, you will have a pivotal role in driving commercial performance, supporting operational improvements, and strengthening customer relationships across our footprint. This includes conducting analysis, managing financial models and forecasts, and supporting sales and contract negotiations. You will collaborate closely with our sales teams and may travel across Africa, the Middle East, or other markets to support key business initiatives.

Role Responsibilities

As a Senior Commercial Analyst, you will be responsible for:

• Driving sales opportunities and supporting customer relationship management
• Reporting on monthly KPIs
• Conducting due diligence on infrastructure assets
• Supporting the sales excellence programme and operational improvements
• Reviewing transaction documentation and commercial contracts
• Drafting internal notes and supporting customer presentations
• Designing and implementing process improvements
• Managing customer expectations and internal stakeholders
• Assisting in the preparation of business cases and financial models
• Coordinating with cross-functional teams for business insights

Requirements for the Role

To succeed in the role, you will be/will have:

• At least 3–4 years of prior experience in commercial analysis, financial modelling, or contract management
• Experience processing data, market research, and developing financial models
• Strong stakeholder management skills, with previous experience engaging and influencing both internal and external stakeholders
• Strong organisational and project management skills with a structured, self-motivated approach
• Ability to manage multiple tasks and set appropriate goals, sub-goals, and KPIs
• Knowledge of the infrastructure sector/telecommunications
• Experience working in organisations operating within emerging markets
• Experience supporting customer negotiations and operational decision-making

Desired Skills

• Analytical thinking
• Reporting on key KPIs
• Complex problem-solving
• Business performance measurement
• Knowledge of the French language (desirable)

Benefits

• Competitive basic salary
• Discretionary bonus
• Health insurance
• Life insurance

Helios Towers is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, marital status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief.