Senior CRM Executive
GatedTalent - Connecting Top Executive Search Firms And Executives
Date: 1 week ago
City: Dubai
Contract type: Full time
An organisation is searching for a Senior CRM Executive, please see some of their job details below.
Responsibilities
#OTHER
Responsibilities
- Manage and administer CRM systems, ensuring data accuracy and reliability.
- Analyze customer data to identify trends, segment customers, and develop targeted marketing campaigns.
- Create and automate CRM reports and dashboards to track key performance indicators (KPIs) and measure campaign effectiveness.
- Implement CRM strategies to enhance customer experiences and increase customer satisfaction.
- Collaborate with sales and marketing teams to develop customer retention and loyalty programs.
- Ensure compliance with data protection and privacy regulations.
- Train and support sales and marketing teams on CRM system usage and best practices.
- Conduct regular audits of CRM data to identify and resolve data integrity issues.
- Stay updated with industry trends and evolving CRM technologies.
- Foster positive relationships with customers and respond to their inquiries and feedback.
- Bachelor’s degree in marketing, business administration, or a related field.
- Proven experience in CRM management or similar roles.
- Strong analytical and problem-solving skills.
- Proficiency in CRM software and tools.
- Excellent communication and interpersonal skills.
- Bachelor’s degree in marketing, business administration, or a related field.
- Proven experience in CRM management or similar roles.
- Strong analytical and problem-solving skills.
- Proficiency in CRM software and tools.
- Excellent communication and interpersonal skills.
#OTHER
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