Senior Delivery Manager- Infrastructure Projects

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.

Overall objectives

•To successfully plan, coordinate, and deliver infrastructure-related projects (on-prem, hybrid, or cloud) in alignment with enterprise architecture and IT strategy.

•To ensure infrastructure initiatives (e.g. data centre refresh, network upgrades, cloud migrations, backup modernisation) are delivered on time, within scope, and to required quality standards.

•To provide clear project governance, risk management, and stakeholder communication for all infrastructure workstreams.

•To support Infrastructure & Operations (I&O) leadership in transforming core services and enabling business agility through modern, stable, and secure platforms.

Role specific responsibilities

•Work closely with architects, engineers, and platform owners to ensure that technical deliverables meet design specifications and operational standards.

•Coordinate cross-functional teams including internal I&O staff, security, application teams, vendors, and third-party integrators.

•Track milestones, deliverables, and interdependencies to ensure accurate reporting and escalation where necessary.

•Manage project financials, procurement, invoicing, and vendor performance in line with contracts and budgets.

•Ensure all infrastructure changes align with change management processes, release schedules, and enterprise governance.

•Prepare and maintain detailed documentation, including implementation plans, rollback procedures, and support transition materials.

General functional responsibilities

•Maintain alignment between project delivery and Infrastructure & Operations strategy and roadmaps.

•Ensure risks and issues are documented, regularly reviewed, and escalated appropriately.

•Engage with Information Security and Compliance teams to ensure new infrastructure components meet required standards.

•Contribute to the annual planning process by supporting scoping, estimating, and prioritisation of infrastructure initiatives.

•Support the Principal Delivery Manager in portfolio-level reporting, resource planning, and governance reviews.

•Promote structured delivery discipline while encouraging agility and adaptability based on project context.

Core competencies required

•Proven track record delivering medium-to-large-scale infrastructure projects (e.g., server/storage migrations, network upgrades, tooling rollouts).

•Strong familiarity with infrastructure technologies: virtualisation (VMware, Hyper-V), storage (SAN/NAS), networking (LAN/WAN/SDN), cloud platforms (AWS, Azure), backup/DR, and endpoint platforms.

•Skilled in planning, resource coordination, budget tracking, vendor management, and risk/issue resolution.

•Experience with project delivery and tracking tools (e.g., MS Project, Jira, Confluence, Smartsheet, ServiceNow).

•Organised, disciplined, and delivery-focused.

•Strong communicator across technical teams, vendors, and business stakeholders.

•Proactive in managing dependencies, constraints, and conflicting priorities.