Senior Engineer – GIS Product Testing & Customer Inspections

Lucy Electric


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Internal Job Title: Sr. Engr. – Product Testing + Customer Inspections GIS Products

Business: Lucy Switchgear FZE

Location: Jebel Ali, Dubai

Job Reference No: ATR0004060

Job Purpose:

  • Management of working of GIS products testing department including PPA and generation of test certificates
  • Managing the testing during the customer inspection
  • Management of customer complaints – communication, investigations, and closure reports
  • Ensuring adherence to the quality standards keeping in mind the health and safety aspects
  • Carrying out activities pertaining to investigation of complaints, preparation of First Investigation Reports (FIR) for the site returned units, implementation of ECN’s, process audits, collection and circulation of PPA data, leak data and high voltage test data
  • Liaising with various departments to effectively carry out the function of testing and pre-dispatch inspection.
  • Liaise with Supplier QA & Fabrication issues pertaining to quality of bought out items and fabrication respectively
  • Impart training to new recruits and upgrade the skills of the existing personnel in product testing team
  • Monitor the activities of the testing personnel and ensure that they carry out the test as per the Quality Control Instructions
  • Raise requisition/communicate the requirement of new testing instruments
  • Manage the calibration of instruments/equipment’s for GIS products from third party as well as in-house
  • Manage verification of jigs & fixtures for GIS products
  • Maintenance of records of the test & inspection
  • Manage the document archiving of the birth certificates
  • Undertake continuous improvement projects related to the products/processes
  • Motivate sub-ordinates to perform better
  • Proactively identify potential risks and implement preventive actions.
  • To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by the company.
  • Comply with all company policies and procedures and maintain confidentiality of information relating to the company’s business and staff.

Job Dimensions:

Number of Staff Supervised: Direct Reports: Quality Technician – 1 no.

Key Accountabilities

  • Timely completion of the testing as per the dispatch plan
  • Weekly circulation of leak data, high voltage data & PPA data
  • Improvement in customer complaints, leaks, high voltage failures & PPA defects
  • Co-ordinate customer inspections on time
  • Timely circulation of FIR reports
  • Timely calibration of test instruments/equipment’s
  • Timely validation of jigs & fixtures
  • Auditing processes and reporting on a weekly basis
  • Routine Tests to be conducted as per correct QCI’s
  • To achieve the SMART target set for quality team.

Job Context

The position is responsible to:

Manage the day-to-day testing activities of Product Quality, develop opportunities to improve quality across the business, working closely with Supplier QA team, production team, Design and Technology transfer team.

Qualifications, Experience & Skills:

Minimum Education: Graduate in Electrical Engineering or Electrical & Electronics Engineering.

Minimum Experience: Min 5 to max 10 years of experience working in similar area in Switchgear or any other Electrical Manufacturing Industry.

Job-Specific Skills:

  • Management of GIS products testing department including PPA and generation of test certificates
  • Ensuring adherence to the quality standards keeping in mind the health and safety aspects
  • Liaising with various departments to effectively carry out the function of testing and pre-dispatch inspection
  • Manage the calibration of instruments/equipment’s for GIS products from third party as well as in-house
  • Manage verification of jigs & fixtures for GIS products
  • Proactively identify potential risks and implement preventive actions.
  • Manage verification of jigs & fixtures for GIS products
  • Maintenance of records of the test & inspection
  • Manage the document archiving of the birth certificates
  • Undertake continuous improvement projects related to the products/processes

Behavioural Competencies:

People Management.

Required good communication and computer skills. Comply with all company policies and procedures and maintain confidentiality of information relating to the company’s business and staff.

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