Senior Engineer IT & Networks

GetMax.Cloud, Dubai

The Senior Engineer IT & Networks will play a crucial role in overseeing the implementation, deployment, and maintenance of IT solutions for Company clients in Dubai. This position focuses on managing projects, ensuring seamless delivery of hardware and software solutions, and providing technical expertise for a variety of IT services. The successful candidate will work closely with internal teams and customers to ensure all solutions meet technical specifications and client requirements.

Responsibilities

• Oversee and manage the deployment and configuration of hardware solutions, including laptops, desktops, servers, and network switches.
• Implement and manage Data Centre Solutions, such as Dell servers, backup solutions, and network infrastructure.
• Set up and troubleshoot Networking Solutions, including Cisco routers, switches, and UniFi networks.
• Install and maintain Security Solutions, including firewalls (Sophos, Fortinet), antivirus software (Defender, Sophos), and backup platforms (Acronis, Veeam).
• Configure WiFi Solutions using UniFi, Aruba, and similar technologies.
• Deploy and manage Office CCTV Systems and other security equipment.
• Assist in implementing Microsoft Azure solutions, ensuring minimum $500/month consumption requirements are fulfilled.
• Execute Microsoft 365 Business Premium and advanced seats setup and configurations.
• Support Microsoft Copilot solutions for individual, departmental, and organizational needs.
• Implement Microsoft Business Central/Dynamics 365 setups and customizations.
• Configure Microsoft Teams PBX/Teams Telephony solutions.
• Set up video conferencing systems and interactive display boards.
• Install and manage PBX systems such as 3CX and Audio Codes.
• Develop Microsoft Power Apps on the MS Power Platform.
• Assist with website, domain configurations, and web hosting setups.
• Execute AMC contracts, providing remote and onsite engineering support.
• Document and maintain detailed records of installations, configurations, and ongoing maintenance processes.
• Collaborate with internal teams to ensure client satisfaction and project success.
• IT Pre-sales Role:
• Engage actively with customers to understand their requirements and provide technical solutions.
• Prepare customer quotations, Bill of Quantities (BOQs), and proposals.
• Assist in winning projects by providing technical expertise and support during the pre-sales process.
• Conduct product demonstrations and presentations to potential clients.
• Maintain strong relationships with existing and potential customers to ensure ongoing engagement and satisfaction.
• Support Engineers Supervision:
• Supervise support engineers in managing support contracts and services for existing installations.
• Ensure timely and effective resolution of technical issues and customer inquiries.
• Oversee the maintenance and support of existing IT installations.
• Develop and implement strategies to sell and win Annual Maintenance Contracts (AMC) and support contracts.
• Monitor and evaluate the performance of support engineers to ensure high-quality service delivery.
• Backup Solutions:
• Implement and manage backup solutions, including Acronis, Veeam Backup, and NAS backup systems.
• Security Solutions:
• Install and maintain security solutions, including MimeCast, Sophos, and other relevant technologies.
  

Qualifications

• Bachelor’s degree in IT, computer science, or a related field.
• 5+ years of experience in IT project implementation, technical support, or system administration.
• Strong technical knowledge and experience working with solutions such as Microsoft 365, Azure Cloud, Adobe, Dell, and HP hardware.
• Industry certifications like Microsoft MS100, AZ100, Dynamics365, Cisco Networking, and other cloud certifications are preferred.
• Excellent troubleshooting, problem-solving, and technical documentation skills.
• Ability to work independently and collaboratively in dynamic environments.
• Proficiency in Microsoft Office and CRM software.
• Fluent in English; knowledge of Hindi, Indian languages, and Arabic is a plus.
  
  

Benefits

• Competitive salary and bonus structure.
• UAE Visa and Medical insurance.
• Training and career development opportunities.
• Dynamic and supportive work environment.
• Opportunity to work on cutting-edge IT solutions and projects.
  
  

Application Details

Send your resume and cover letter to [[email protected]](mailto:[email protected]). Include academic transcripts, portfolio, and any relevant certifications. Selected candidates will be contacted for an interview and technical assessment.

About GetMax.Cloud

Global system integrator with a presence in the USA and the Middle East. The company caters to Microsoft Enterprise customers worldwide and focuses on large-scale international projects in the fields of Artificial Intelligence, Cloud Computing, Infrastructure, Business Applications, Power Apps, IT Security, and more. Visit https://www.GetMax.Cloud https://www.GetMax.Ae

Job Category: IT Engineer

Job Type: Full Time

Job Location: Dubai(UAE)

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