SENIOR EXECUTIVE - EMPLOYEES' AFFAIRS

Job Description

• Execute section’s services transactions for companies in a timely manner and to the highest standards to ensure effective completion of services.
• Process/verify routine documentation, according to defined procedures, in order to check for completeness and/or errors.
• Engage in data entry and verification in order to contribute to the processing of customer transactions.
• Update and maintain records on a regular basis to ensure easy retrieval, validity and accuracy of data.
• Respond to customer requests and queries in order to provide them with updated information on the status of their transactions/applications, as and when possible.
• Respond to general customer requests and queries in order to provide them with general Jafza & NIP service information and on relevant processes and procedures.
• Forward customer requests to the relevant colleagues or department to ensure prompt and informed responses to external customers.
• As and when required, follow up with customers on pending documentation, signatures etc. to support the efficient processing of administrative processes.
• Act on any other work associated duties as assigned by direct line manager.
  
  

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW