SENIOR EXECUTIVE - QUALITY & SUPPORT

Job Description

KEY RESPONSIBILITY

CAFM System Management: Oversee maintenance, updates, and optimization of the CAFM system to ensure accuracy, reliability, and compliance with organizational standards.

IoT Operations & Upkeep: Manage IoT devices and infrastructure, ensuring proper integration, monitoring, and consistent functionality.

Support in Digital Solutions: Assist in the design, implementation, and maintenance of APM digital platforms to improve operational efficiency and data-driven decision-making.

Utility Bill Management Solution (UBMS): Manage and optimize UBMS processes, ensuring accurate utility tracking, reporting, and cost management.

SharePoint & Power BI Support: Develop, implement, and maintain SharePoint sites and Power BI dashboards for reporting, performance monitoring, and management insights.

Performance Reporting: Prepare, analyze, and present performance management reports, including service provider performance, to track KPIs, measure service delivery effectiveness, and identify areas for improvement.

System Functionality Monitoring: Evaluate system performance to ensure alignment with operational goals, recommending upgrades or adjustments for improved efficiency.

Compliance & ISO 9001: Ensure organizational processes and documentation comply with ISO 9001 standards and internal policies, supporting audits and continuous improvement initiatives.

Team Support & Development: Assist in training, motivation, and performance evaluation of team members, fostering a culture of accountability and continuous improvement.

Project & System Implementation Support: Assist in implementing and improving system solutions, coordinating with IT and relevant teams for smooth deployment.

Process Improvement: Lead initiatives to enhance operational efficiency, service quality, and organizational effectiveness.

Ad Hoc Responsibilities: Manage departmental initiatives and additional tasks as required to support strategic objectives.

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW