SENIOR EXECUTIVE - REGISTRATION - DP World

Talent Pal


Date: 5 days ago
City: Dubai
Contract type: Full time
  • Receives and inspects the documents submitted by the customers/agent to ensure that all documents are complete as per the standard requirements for processing the transactions. (Registrations / Amendments / Liquidation / Mortgages) on Onshore & Offshore. Seek approval from Management to complete the company transactions.
  • Enters company organizational, financial information data and any changes related to Onshore & Offshore example (Transfer of share, change of board member/shareholder, change of company name, Financial Balance Sheet/ Audit Report, increase/decrease share capital, change of legal status. Etc) system to ensure the record are update completely and timely.
  • Answers to escalated inquiry from sales team, customer call center etc., for questions / clarifications / follows up raised by the customers/local agents that requires more in depth information.
  • Check daily the customer’s request (online / front desk) for letters and attestations and coordinate with back/front office to process the online request, process the customer’s request for front office submission.
  • Issue the letters and attestation within the time frame.
  • Liaise with government entities to seek for approvals on regulatory requirements.
  • Liaise with Government entities request/letters and respond as per the department KPI.
  • Liaise with internal departments such as sales, admin to seek approval in certain transactions or update the customer’s information in their system.
  • Liaise with company’s representative like lawyers / chartered accountants in order to provide the services as per the customer requirements.
  • Respond to all inquiries as per the department KPI.
  • Process application and tasks as per the department KPI.
  • Act on any other work associated duties as assigned by direct line manager.

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