Senior Learning Projects Lead
Emirates NBD
Date: 2 weeks ago
City: Dubai
Contract type: Full time
About ENBD
JOB DESCRIPTION
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches.
The role holder plays a pivotal role in identifying and managing group wide banking training needs and developing innovative L&D solutions to fulfill the identified needs
On a day-to-day basis you will be responsible for:
JOB DESCRIPTION
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches.
The role holder plays a pivotal role in identifying and managing group wide banking training needs and developing innovative L&D solutions to fulfill the identified needs
On a day-to-day basis you will be responsible for:
- Identifying specific L&D needs based on current and past performance data and latest central bank guidelines and circulars
- Obtain approval on the L&D specs, roadmap and calendar from the Business Unit Stakeholders, HRBP and L&D Head.
- Develop detailed program designs consisting of specific learning objectives, topics, content, presentation methods, learner exercises, and assessment criteria to be used
- Publish and maintain project trackers and closely monitor progress
- Manage end user training for all new system implementation projects.
- Network with global and regional core banking experts to consider L&D best practices.
- Make specific recommendations to upgrade banking programs to align with the global best practices.
- At least 10 years of experience:
- Organization known for best L&D practices
- GCC/ME experience
- Knowledge of core banking systems
- Conceptual and innovative thinking
- Competitive salary package
- Market-leading incentives
- Strong emphasis on work-life balance and wellbeing across the bank
- Preferential banking facilities for employees
- Generous annual leave entitlement and Private Healthcare
- World-class Learning & Development platform and career development
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