Senior Manager, Head of Middle East Communications

Salesforce


Date: 18 hours ago
City: Dubai
Contract type: Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Description

We are seeking a senior communications leader to drive a holistic communications program in the Middle East. The role touches all internal and external audiences including employees, customers, media and partners, helping the business confidently to tell its story.

Responsibilities

  • Communications Strategy: Partner with the international and global communications teams to oversee the development and execution of a communications strategy for the Middle East that will secure and expand awareness and reputation for Salesforce across the market.
  • Strategic counsel and leadership: Sit on the Middle East Leadership Team providing strategic communications counsel to the Senior Vice-President and General Manager, Salesforce Middle East, the business and act as a go-to point of escalation for all communications issues.
  • Executive Communications: Oversee executive communications programs for our regional leader and other senior executives with bold and authentic narratives and internal and external engagement programs.
  • Narrative and key message development: Build the company narrative for the Middle East, enable the extended teams to tell the story of Salesforce in a way that resonates in the local market, inspires our customers to think big and take action, and promotes brand love across a broad set of audiences.
  • Media relations: Manage our engagements with the media and oversee our PR agency team.
  • Employee communications: Partner with the employee comms team to ensure our employee programming aligns with the Middle East Leadership Team's priorities.
  • Policy Comms: Collaborate with our Marketing, Government Affairs, Privacy and Legal teams in the region and lead the development of thought-leadership campaigns and engagement.
  • Operations: Support the management processes around budgeting, reporting and other global alignment programs.

Required Skills & Experience

  • 10+ years experience in (internal and external) communications roles
  • Established direct relationships across the business and technology media
  • Experience in representing and engaging in industry organizations
  • Exposure to managing key stakeholder relationships
  • Excellent leadership skills and experience in working across a matrix organisation to bring people together and deliver a strategy
  • Impeccable critical thinking and no ego - we are a dynamic team and everyone pitches in to get the job done
  • Ability to thrive in a fast-paced environment while multitasking, re-prioritizing projects and communicating priority updates to business partners
  • Fluent in Arabic and English

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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